A
Customer None
Phone +918270829272
Rep Gokul
Team Sales
Date 2026-02-20 16:53
Duration 2:14
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time2.2 min
Pitch Effectiveness
2.0/10
Engagement
4.0/10
Conversion Probability
0.0%
Technical Quality
5.0/10

Active Alerts

2
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

!

Low Performance: Gokul

Gokul scored 3.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness None
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Decision Maker
Lead Type b2c

Conversation Flow

Opening Type reference_previous
Opening Quality Poor
Rapport Building Missing
Needs Discovery Present
Discovery Depth Shallow
Discovery Questions 1
Pitch Start 37% into call
Pitch Approach Product-centric
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 2:14 (134s)
Primary Language Tamil
Secondary Language English
Code Switching Moderate
Total Speaker Turns 37
Rep Words / Customer Words 248 / 112
Rep Longest Monologue 15s
Customer Longest Monologue 7s
Silence Gaps (>2s) 2 (max 3.0s)
Interruptions 4

Sales Technique Assessment

Overall Sentiment Slightly Negative
Rep Confidence Medium
Needs-Based Selling No
Value Stacking Yes
Urgency Creation None
Script Adherence Low
Filler Words High
Follow-Up Commitment No
Total Objections 1
Handled Successfully 0
Handling Rate
0%
Dominant Category Price

Objections

1
Objection Category Raised By Handled Technique Quality
Price is too high
indha alavukku avvalavu amount illa
price Customer No none Poor

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Rep 116000.00 Negative Mentorship program with startup and health components.

Key Moments

4
00:12
Identity Confusion
Customer initially thinks it's a wrong number, setting a poor foundation for the call.
00:40
Lead Qualification Reveal
Customer reveals they are a student selling clothes from home, indicating they are likely not the target for a 1.16L package.
00:59
Price Disclosure
Rep mentions the 1.16 Lakh price point, which effectively ends the sales opportunity.
01:58
Final Rejection
Customer explicitly states they do not have that much money.

Discovery Questions

1
Q1 enna maathiri company?

Resistance Signals

2
Wrong number-unga
indha alavukku avvalavu amount illa

Confusion Signals

2
Aircel loan?
class maathiri nadakkum ninaichhenna

Topics Discussed

IO Founder Circle Sivasankar Mentorship Startup Pitching Go-to-market strategy Health and Wellness Support Pricing

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Thought it was a wrong number or loan call.
Discovery 2 neutral Explaining their small business.
Pitch 3 neutral Listening to the high-ticket offer.
Closing 4 negative Polite but firm rejection due to price.

Call Transcript

Click to expand
Source File +918270829272 20-2-2026, 4-53-15pm.mp3
Transcript +918270829272_20-2-2026,_4-53-15pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19537