A
Customer Eeswaran
Phone +917094826586
Rep Gokul
Team Sales
Date 2026-02-20 15:53
Duration 11:16
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time11.3 min
Pitch Effectiveness
6.0/10
Engagement
8.5/10
Conversion Probability
5.0%
Technical Quality
7.0/10

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness Moderate
Brand Sentiment Positive
Budget Sensitivity Extremely High
Readiness to Buy Cold
Decision Maker Primary
Lead Type b2b

Conversation Flow

Opening Type warm_callback
Opening Quality Good
Rapport Building Present
Needs Discovery Present
Discovery Depth Deep
Discovery Questions 8
Pitch Start 27% into call
Pitch Approach Solution-oriented
Closing Attempt Yes
Closing Technique soft_close
Call Ending natural_end

Call Structure

Duration 11:16 (677s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 142
Rep Words / Customer Words 842 / 1154
Rep Longest Monologue 42s
Customer Longest Monologue 58s
Silence Gaps (>2s) 4 (max 3.5s)
Interruptions 12

Sales Technique Assessment

Overall Sentiment Mixed
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Low
Script Adherence Low
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 0
Handling Rate
0%
Dominant Category Price

Objections

1
Objection Category Raised By Handled Technique Quality
High Price / Lack of Funds
One point six lakh-aa sir? Naan ippodhaan sir startup company-ai run panren naan ennoda capital-ukku motha investment-aiyum kittapatta oru latchathaiyum pottirukku
price Customer Yes empathy and pivot Average

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Customer 160000.00 Negative A 6-month package including a 2-day physical cohort and health monitoring.

Key Moments

3
00:35
Customer identifies as a founder
Changes the call from a general enquiry to a B2B startup pitch.
05:41
Price Reveal (1.6 Lakhs)
The turning point where the lead goes from warm to cold due to budget.
06:52
Customer asks for 5 Lakhs funding
Clarifies that the customer's intent was to receive money, not spend it.

Discovery Questions

5
Q1 Ungal perunga sir? (What is your name?)
Q2 Idhula enna service provide panreenga? (What service do you provide?)
Q3 Evvalavu users irukkaanga ippo? (How many users now?)
Q4 Evvalavu transaction nadakkum? (How many transactions happen?)
Q5 Company registration ellaam pannitteengala? (Is company registration done?)

Trust Signals

2
Sharing detailed revenue and user numbers
Discussing personal struggles with banks and government schemes

Enthusiasm Signals

1
Talking about his 1347 customers and 20% profit margin

Resistance Signals

2
Immediate rejection of the price
Stating he is looking for investors, not programs to pay for

Confusion Signals

1
Initial confusion about the company name

Topics Discussed

Agri More startup Blinkit model Wholesale to Retail GST/MSME registration Founder stress and health Fundraising and Pitching Startup TN / Startup India Bank loan difficulties

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Interested in knowing about the company and event.
Discovery 2 positive Explaining his startup 'Agri More' and its growth.
Pitch 3 neutral Listening to the benefits of the cohort.
Price Reveal 4 neutral Explaining his financial constraints and inability to pay.

Call Transcript

Click to expand
Source File +917094826586 20-2-2026, 3-53-35pm.mp3
Transcript +917094826586_20-2-2026,_3-53-35pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19534