A
Customer None
Phone +916380764850
Rep Gokul
Team Sales
Date 2026-02-20 16:47
Duration 2:09
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time2.2 min
Pitch Effectiveness
3.0/10
Engagement
4.5/10
Conversion Probability
20.0%
Technical Quality
3.0/10

Active Alerts

1
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Decision Maker
Lead Type b2b

Conversation Flow

Opening Type warm_callback
Opening Quality Fair
Rapport Building Missing
Needs Discovery Present
Discovery Depth Shallow
Discovery Questions 3
Pitch Start 75% into call
Pitch Approach Product-centric
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 2:09 (129s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 39
Rep Words / Customer Words 214 / 82
Rep Longest Monologue 15s
Customer Longest Monologue 6s
Silence Gaps (>2s) 2 (max 10.0s)
Interruptions 4

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Low
Filler Words High
Follow-Up Commitment Yes
Total Objections 2
Handled Successfully 2
Handling Rate
100%
Dominant Category Technical

Objections

2
Objection Category Raised By Handled Technique Quality
Technical/Connectivity Issues
Sir neenga voice romba break aagi break aagi irukkuthu sir.
technical Customer Yes apology and adjustment Average
Misunderstanding of Purpose (Funding)
Illa sir, funding-kaaga illa sir, network build pandradhukkaaga dhaan sir.
product_fit Customer Yes clarification Good

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Customer 160000.00 Neutral A health-focused ecosystem for founders including mentorship.

Key Moments

3
00:35
Connectivity Complaint
The prospect first mentions the voice breaking, which sets a tone of frustration for the first half of the call.
01:32
Goal Clarification
Prospect clarifies he wants 'network building', not 'funding', allowing the rep to pivot the pitch.
01:53
Price Reveal
Rep reveals the 1.6 Lakh price point; prospect's reaction is a polite but quick request to move to WhatsApp.

Discovery Questions

3
Q1 Neenga founder-aa sir actually?
Q2 Enna maadhiri startup company irukku?
Q3 Funding funding funding maathiri irukkeengalaa?

Trust Signals

2
Confirmed he is a founder
Shared his specific business niche (Digital Marketing)

Resistance Signals

3
Repeatedly mentioned voice breaking
Clarified he is not looking for funding
Deflected immediate commitment by asking for WhatsApp details

Confusion Signals

2
Puriyala? (Don't understand)
Rotary-la irundhu thaane call panreenga? (Are you calling from Rotary?)

Topics Discussed

IO Founders Circle Digital Marketing Startup Networking vs Funding Health-focused Ecosystem Paid Cohort Pricing Mentorship

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Struggled to understand who was calling and complained about voice quality.
Discovery 2 neutral Answered questions about his business and goals (networking).
Pitch/Closing 3 neutral Acknowledged the price and mentorship but immediately asked for WhatsApp details to end the call.

Call Transcript

Click to expand
Source File +916380764850 20-2-2026, 4-47-4pm.mp3
Transcript +916380764850_20-2-2026,_4-47-4pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19532