A
Call Intelligence
Adesh Kumar with Bhavani — Feb 18, 2026 13:10
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
30.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bhavani
Bhavani did not attempt to close on call with Adesh Kumar. Coaching opportunity.
No Rapport or Discovery: Bhavani
Bhavani skipped both rapport building and needs discovery on call with Adesh Kumar.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Tamil
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:14 (14s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
7
Rep Words / Customer Words
18 / 16
Rep Longest Monologue
6s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Time/Busy
please call me on Friday naan busy right now.
|
time | Customer | Yes | agreement | Average |
Key Moments
100:09
Customer requests callback
Ends the current sales attempt but establishes a future touchpoint.
Resistance Signals
1
Busy right now
Topics Discussed
Introduction
Rescheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and identification. |
| Closing | 2 | neutral | Polite request to reschedule. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello.
Speaker 1
2.03s
Hello
Speaker 0
3.13s
Hi sir I am Bhavani from IO sir from IO sir
Speaker 1
3.91s
Hi sir I am Bhavani from IO sir.
Speaker 1
7.83s
Aiyo sir.
Speaker 1
9.01s
Ivo please call me on Friday naan busy right now.
Speaker 0
11.31s
Avunnu kooda kooda oxygen