A
Customer Shriram
Phone +919176300054
Rep Bhavani
Team Sales
Date 2026-02-18 15:20
Duration 0:07
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformig
Lead DateFeb 17, 2026
CityChennai

Call History

4 attempts
Total Attempts4
First CallFeb 18, 2026
Last CallFeb 25, 2026
Total Talk Time1.6 min
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Bhavani

Bhavani scored 1.0/10 on call with Shriram. Review recommended.

!

No Close Attempt: Bhavani

Bhavani did not attempt to close on call with Shriram. Coaching opportunity.

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No Rapport or Discovery: Bhavani

Bhavani skipped both rapport building and needs discovery on call with Shriram.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:07 (8s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 7 / 18
Rep Longest Monologue 2s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:05
Agent Introduction
Bhavani identifies herself and the company (AIWO/Home) but the call ends immediately.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated greeting encountered.

Call Transcript

Click to expand
Source File +919176300054 18-2-2026, 3-20-44pm.mp3
Transcript +919176300054_18-2-2026,_3-20-44pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19501