A
Call Intelligence
Aryan Vyas with Bhavani — Feb 20, 2026 16:51
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Bhavani
Bhavani did not attempt to close on call with Aryan Vyas. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Bilingual (Hindi/English)
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:58 (59s)
Primary Language
Hindi
Secondary Language
English
Code Switching
High
Total Speaker Turns
8
Rep Words / Customer Words
64 / 48
Rep Longest Monologue
12s
Customer Longest Monologue
14s
Silence Gaps (>2s)
1 (max 5.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
300:11
Identity Confirmation
Rep successfully identifies the lead as Aryan Vyas.
00:25
Language Preference Check
Rep ensures the customer is comfortable in Hindi/English to facilitate better communication.
00:38
Call Put on Hold
The conversation stops effectively here; the rest of the transcript is hold music/messages.
Resistance Signals
1
Confusion about company name
Confusion Signals
1
Customer didn't recognize 'AIWO' initially.
Topics Discussed
Identity verification
Language preference
Company location (Chennai)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer asks 'haan kon?' (who is this?) |
| Identification | 2 | neutral | Confirms identity and language preference. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello
Speaker 1
0.01s
Hello.
Speaker 1
3.83s
hello. hello. haan kon? aa harian sir. haan. yes sir i am calling from i o wellness center sir.
Speaker 0
11.81s
Yes, I am.
Speaker 1
15.23s
yes. vo somvay? i o e i w from from chennai.
Speaker 1
21.79s
Why? Sir, one second, are you comfortable in Hindi or English? Yes. Hindi is okay for you? Yes, both language okay. Yeah, thank you so much. One second.
Speaker 0
38.35s
the person you are speaking with has put your call on hold. please stay on the line. aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. kripya line par bane rahein.
Speaker 0
52.81s
Aa ariyaano? The person you are speaking with has put your call on hold. Please stay on the line.