A
Customer M A Shakeelahmed
Phone +917708184775
Rep Bhavani
Team Sales
Date 2026-02-19 14:00
Duration 0:14
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformfb
Lead DateFeb 16, 2026
CityTiruvannamalai

Call History

6 attempts
Total Attempts6
First CallFeb 18, 2026
Last CallFeb 23, 2026
Total Talk Time3.1 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Bhavani

Bhavani did not attempt to close on call with M A Shakeelahmed. Coaching opportunity.

!

No Rapport or Discovery: Bhavani

Bhavani skipped both rapport building and needs discovery on call with M A Shakeelahmed.

!

Low Performance: Bhavani

Bhavani scored 2.0/10 on call with M A Shakeelahmed. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 6
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type inbound
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type warm_callback
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:14 (14s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 7 / 0
Rep Longest Monologue 3s
Customer Longest Monologue 0s
Silence Gaps (>2s) 1 (max 2.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Moderate
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

2
00:00
Voicemail Greeting
Indicates the prospect is unavailable, ending the sales opportunity for this specific call.
00:11
Agent Introduction
Bhavani identifies herself and AIWO to the voicemail recording.

Topics Discussed

Introduction

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer did not participate; voicemail active.

Call Transcript

Click to expand
Source File +917708184775 19-2-2026, 2-0-48pm.mp3
Transcript +917708184775_19-2-2026,_2-0-48pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19482