A
Call Intelligence
None with Bhavani — Feb 18, 2026 15:17
Deal Lost
Cold
Call History
59 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Bhavani
Bhavani scored 0.0/10 on call with None. Review recommended.
No Close Attempt: Bhavani
Bhavani did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bhavani
Bhavani skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
59
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Negative
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:07 (8s)
Primary Language
Tamil
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
1 / 14
Rep Longest Monologue
1s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Already spent a lot of money
Oru pera paisa naan vandhu ivvalavu already kai vachiruntha avanga velai maathiri irukkaanga.
|
price | Customer | No | Average |
Key Moments
100:00
Customer Complaint
Customer immediately expresses frustration regarding money already spent, setting a negative tone.
Resistance Signals
3
Complaints about previous costs
Frustrated tone
Abrupt termination
Topics Discussed
Previous expenditure
Work quality
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | negative | Customer is complaining about money and previous work. |
Call Transcript
Click to expand
Speaker 0
0.39s
Oru pera paisa naan vandhu ivvalavu already kai vachiruntha avanga velai maathiri irukkaanga.
Speaker 1
7.03s
Mudiyaana