A
Call Intelligence
None with Bharath Kumar — Feb 18, 2026 18:32
Deal Lost
Cold
Call History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
English/Hindi
Brand Awareness
low
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
likely
Lead Type
follow_up
Conversation Flow
Opening Type
other
Opening Quality
fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
41% into call
Pitch Approach
direct_reference
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:11 (12s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
8
Rep Words / Customer Words
21 / 8
Rep Longest Monologue
4s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
just WhatsApp me.
|
time | Customer | Yes | compliance | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| wellness center services | Rep | -- | Negative | Introduction of the company |
Key Moments
100:08
Customer request for WhatsApp
Ends the verbal sales attempt and shifts the lead to a digital follow-up phase.
Resistance Signals
2
Interruption to stop the pitch
Requesting WhatsApp instead of talking
Topics Discussed
Introduction
Aiwo Wellness Center
WhatsApp Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Greeting and identification. |
| closing | 2 | neutral | Quickly ending the call by asking for a WhatsApp. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
0.47s
Hello.
Speaker 1
1.51s
Hello?
Speaker 0
2.09s
halo sir dis is bharath from i o.
Speaker 1
4.69s
Haan, Bharatam.
Speaker 0
5.79s
ai o sir ai o wellness center. yu risentli shod.
Speaker 1
8.15s
just WhatsApp me.
Speaker 0
11.05s
Okay sir, sure.