A
Call Intelligence
Naren with Bharath Kumar — Feb 16, 2026 16:11
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
2.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Naren. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Naren.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Low
Brand Sentiment
Negative
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | Exosomes | AIWO Clinic
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
14% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:42 (42s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
21
Rep Words / Customer Words
84 / 32
Rep Longest Monologue
7s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
No Interest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Lack of interest/Dislike
Illa illa I didn't like.
|
no interest | Customer | No | clarification of lead source | Poor |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Rep | -- | Negative | Initial pitch and reason for call. |
| master health checkup | Rep | -- | Negative | Describing the IO 360 program components. |
Key Moments
200:15
Initial Rejection
Customer immediately states they did not like the program, setting a negative tone for the rest of the short call.
00:32
Final Rejection
Customer confirms they have no interest even after the agent explains the lead source.
Resistance Signals
2
Illa illa I didn't like
Enakku interest illa
Confusion Signals
1
Appadingala? (Is it so?)
Topics Discussed
IO 360 Program
Body Checkup
Lead Source (Ads)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Answers the call normally. |
| Discovery/Pitch | 2 | negative | Immediately shuts down the pitch saying 'I didn't like'. |
| Closing | 3 | neutral | Repeats lack of interest and ends the call. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
0.57s
Hello.
Speaker 1
1.91s
Aa sollunga.
Speaker 0
2.65s
Hello sir, this is Bharath from IO.
Speaker 1
5.59s
Okay.
Speaker 0
6.27s
Recently you showed interest in IO three sixty program right sir?
Speaker 1
10.17s
Adhigaadi srushti pogappoga.
Speaker 0
11.63s
I O moonu aaru aaru ola body checkup.
Speaker 1
15.55s
Illa illa I didn't like.
Speaker 0
18.37s
Adhaan neenga recently register pannirukkeenga adhanaala dhaan call back koduthirukken sir IO three six.
Speaker 1
18.81s
Ini
Speaker 1
23.27s
Appadingala?
Speaker 0
24.05s
Aamaa aamaa.
Speaker 1
24.61s
Aa
Speaker 0
25.65s
Neenga naduvula ads edhachum paarthu adhula click panni interest kaatturadhunaala dhaan ungalukku lead-aa vandhirukku, adhanaala thiruppi call back koduthirukkom sir ungalukku.
Speaker 1
32.35s
Appadi-ngala? Aamaa enakku interest illa.
Speaker 0
33.11s
Aamaanga
Speaker 0
34.83s
Iva pathi thelivaipattirukkeengala sir?
Speaker 1
37.21s
Enna enakku interest illaanga.
Speaker 0
39.73s
Okay okay sir.
Speaker 1
40.77s
Okay.
Speaker 0
41.39s
Thank you.