A
Call Intelligence
Mahesh Srinivasan with Bharath Kumar — Feb 12, 2026 15:13
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Mahesh Srinivasan. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Mahesh Srinivasan.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Medium
Readiness to Buy
Warm
Decision Maker
Primary
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:14 (14s)
Primary Language
English
Secondary Language
Tamil-influenced English
Code Switching
Low
Total Speaker Turns
7
Rep Words / Customer Words
23 / 14
Rep Longest Monologue
3s
Customer Longest Monologue
4s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
I am actually outside
marath you know I am actually outside can you talk on monday?
|
time/convenience | Customer | Yes | agreement/reschedule | Excellent |
Key Moments
100:08
Customer requests reschedule
Ends the current sales attempt but establishes a firm follow-up date.
Resistance Signals
1
Time constraint (currently outside)
Topics Discussed
Rescheduling
Introduction
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answers politely. |
| Closing | 2 | neutral | Customer requests a reschedule. |
Call Transcript
Click to expand
Speaker 0
0.87s
Hello.
Speaker 1
1.21s
Yes.
Speaker 0
2.65s
halo sir dis is bharath from i o.
Speaker 1
6.21s
Okay.
Speaker 0
7.05s
hello
Speaker 1
8.57s
marath you know I am actually outside can you talk on monday?
Speaker 0
12.17s
ya shyor sar. ai vil giv yu da kaal byak an mandi.