A
Call Intelligence
None with Bharath Kumar — Feb 19, 2026 15:48
Deal Lost
Cold
Call History
1 attemptRep Performance
3.0/10
Pitch Effectiveness
1.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
1.0/10
Active Alerts
3Low Performance: Bharath Kumar
Bharath Kumar scored 3.0/10 on call with None. Review recommended.
No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Kannada
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
average
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
5% into call
Pitch Approach
product_centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
5:03 (303s)
Primary Language
Kannada
Secondary Language
English
Code Switching
Low
Total Speaker Turns
39
Rep Words / Customer Words
112 / 485
Rep Longest Monologue
8s
Customer Longest Monologue
14s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Slightly Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Rep | -- | Neutral | Initial introduction of the service. |
| master health checkup | Rep | -- | Negative | Clarifying what the program entails. |
Key Moments
200:14
Product Clarification
Agent explains the service as a whole body checkup.
00:20
Infinite Hold
Customer puts the agent on hold, effectively ending the sales opportunity for this call.
Resistance Signals
1
Putting agent on hold immediately after product mention
Confusion Signals
1
What is that?
Topics Discussed
Aiwo 360 Program
Whole body mass checkup
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Customer answers and asks for clarification. |
| hold | 2 | negative | Customer puts the agent on hold for the remainder of the call duration. |
Call Transcript
Click to expand
Speaker 0
0.15s
Hello.
Speaker 0
2.83s
Hello sir.
Speaker 1
3.93s
Yaake helidre?
Speaker 0
4.65s
Hello sir, this is Bharath from IO.
Speaker 1
7.11s
Bharat from.
Speaker 0
7.87s
ai o sir ai o wellness center recently showed interest in ai o three sixty program right sir.
Speaker 1
13.21s
What is that?
Speaker 0
14.25s
Aa whole body mass checkup sir.
Speaker 0
17.05s
Moodu
Speaker 1
17.73s
Thank you, thank you.
Speaker 0
19.25s
Okay
Speaker 1
20.05s
The person you are speaking with has put your call on hold, please stay on the line.
Speaker 0
26.51s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
34.87s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
49.37s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
57.71s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Krupaya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
69.35s
Please stay on the line.
Speaker 0
72.21s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
75.09s
Sari
Speaker 1
80.57s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
95.09s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
103.45s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
117.95s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
126.31s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
140.81s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
149.17s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
163.67s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
172.03s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
186.53s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddaare, dayavittu line nalliye iri.
Speaker 1
194.89s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
209.39s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
217.75s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
232.25s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
240.61s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
255.11s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
263.47s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
277.97s
Neevu maatanaaduttiruva vyaktiyu nimma kareyannu hold nalli ittiddare, dayavittu line nalliye iri.
Speaker 1
286.33s
Aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. Kripya line par bane rahe. The person you are speaking with has put your call on hold. Please stay on the line.
Speaker 0
300.83s
Neevu maatanaaduttiruva vyaktiyu