A
Call Intelligence
aditya baid with Bharath Kumar — Feb 15, 2026 20:14
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
7.0/10
Pitch Effectiveness
4.0/10
Engagement
6.0/10
Conversion Probability
60.0%
Personalization
5.0/10
Technical Quality
3.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with aditya baid. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
b2c
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
3
Pitch Start
64% into call
Pitch Approach
Elevator Pitch
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:48 (48s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
25
Rep Words / Customer Words
102 / 58
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Moderate
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy/Outside
Can you speak tomorrow sir if you don't mind? I'm outside today.
|
time | Customer | Yes | agreement and scheduling | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| preventive care wellness | Rep | -- | Neutral | Defining the company's core service. |
Key Moments
200:18
Customer Intent Expression
Customer explicitly states interest in learning about the company.
00:37
Time Objection
Customer halts the pitch because they are outside, shifting the goal to scheduling.
Discovery Questions
3
Q1
may i know your name and location sir?
Q2
yu ar phram?
Q3
thamizh thamizhungala neenga?
Trust Signals
1
Customer explicitly asks to know more about the company
Enthusiasm Signals
1
I wanted to know more about your company
Resistance Signals
1
Customer is currently busy/outside
Confusion Signals
1
Struggle with the pronunciation of AIWO
Topics Discussed
Company Identity
Location Verification
Language Preference
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Struggling to understand the company name. |
| Discovery | 2 | neutral | Provides name and location. |
| Closing | 3 | neutral | Requests callback due to being busy. |
Call Transcript
Click to expand
Speaker 0
0.63s
Hello.
Speaker 1
0.87s
Hello
Speaker 0
1.77s
halo sir dis is bharath from i u o.
Speaker 0
5.27s
Varath from IIT sir.
Speaker 1
7.17s
So, IOA double IOA.
Speaker 0
7.25s
So IO AA double IO if you try to contact
Speaker 1
11.17s
Ya ya.
Speaker 0
11.81s
Ya. Did you anybody of my team contacted you back sir?
Speaker 1
14.59s
no no
Speaker 0
15.61s
oke oke. therinju idhu saar. hau meni el pi saar?
Speaker 1
18.51s
na actually i wanted to know more about your company.
Speaker 0
21.55s
o okay okay sir. before that may i know your name and location sir?
Speaker 1
25.39s
main aaditya
Speaker 0
26.85s
yu ar phram?
Speaker 1
28.43s
Chinnaayi.
Speaker 0
29.23s
thamizh thamizhungala neenga?
Speaker 1
30.73s
no ai dont no tamil.
Speaker 0
31.77s
o okay okay sir. actually i o i is a preventive care wellness center sir.
Speaker 1
36.61s
Hmm hmm.
Speaker 0
37.65s
Okay.
Speaker 1
37.73s
Is it okay sir? Can you speak tomorrow sir if you don't mind? I'm outside today.
Speaker 0
41.39s
No problem sir. Please tell your preferred time sir. I will call you back.
Speaker 1
44.69s
6 o'clock sir in the evening.
Speaker 0
46.67s
Evening problem. Okay sir. Tomorrow evening I will.
Speaker 1
46.73s
Unique problem. Okay sir.