A
Customer Vinod Vijay Agrawal
Phone +919920519561
Rep Bharath Kumar
Team Sales
Date 2026-02-20 15:49
Duration 0:09
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 19, 2026
CityMumbai
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investi_need_more_information

Call History

2 attempts
Total Attempts2
First CallFeb 19, 2026
Last CallFeb 20, 2026
Total Talk Time0.8 min
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with Vinod Vijay Agrawal. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with Vinod Vijay Agrawal.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Marathi
Brand Awareness Low
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Self
Lead Type inbound
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type direct_pitch
Opening Quality Standard
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 0:09 (9s)
Primary Language Marathi
Secondary Language English
Code Switching High
Total Speaker Turns 6
Rep Words / Customer Words 11 / 10
Rep Longest Monologue 2s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Time

Objections

1
Objection Category Raised By Handled Technique Quality
Not a good time to talk
Sir I think I will call you later.
time Customer Yes agreement Good

Key Moments

1
00:06
Customer callback request
Ends the sales attempt immediately; requires rescheduling.

Resistance Signals

1
Immediate request to end call

Topics Discussed

Introduction Callback request

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer acknowledges the call.
Closing 2 neutral Customer politely asks for a callback.

Call Transcript

Click to expand
Source File +919920519561 20-2-2026, 3-49-38pm.mp3
Transcript +919920519561_20-2-2026,_3-49-38pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19393