A
Customer Ankit Poddar
Phone +919873511722
Rep Bharath Kumar
Team Sales
Date 2026-02-12 15:16
Duration 0:21
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 10, 2026
Citychennai
Interesti_need_a_deep_detox_&_reset
Ready to Investi_need_more_information

Call History

1 attempt
Total Attempts1
First CallFeb 12, 2026
Last CallFeb 12, 2026
Total Talk Time0.4 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with Ankit Poddar. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with Ankit Poddar.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Primary
Lead Type b2c
Campaign Source Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25

Conversation Flow

Opening Type failed_connection
Opening Quality Professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach None
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:21 (21s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 41 / 0
Rep Longest Monologue 11s
Customer Longest Monologue 0s
Silence Gaps (>2s) 1 (max 2.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
healthcation program Rep -- Neutral Mentioned as the reason for the call in the voicemail.

Key Moments

1
00:10
Agent identifies himself and the company.
Establishes the purpose of the call for the customer's voicemail recording.

Topics Discussed

Healthcation Retreat Program Inquiry Follow-up

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Voicemail greeting encountered.

Call Transcript

Click to expand
Source File +919873511722 12-2-2026, 3-16-45pm.mp3
Transcript +919873511722_12-2-2026,_3-16-45pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19374