A
Customer Rajasesekhar
Phone +919840390904
Rep Bharath Kumar
Team Sales
Date 2026-02-18 18:18
Duration 0:01
Source None

Call History

4 attempts
Total Attempts4
First CallFeb 17, 2026
Last CallFeb 18, 2026
Total Talk Time0.9 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with Rajasesekhar.

!

Low Performance: Bharath Kumar

Bharath Kumar scored 0.0/10 on call with Rajasesekhar. Review recommended.

!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with Rajasesekhar. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender male
Language Preference English
Brand Awareness none
Brand Sentiment neutral
Budget Sensitivity Unknown
Readiness to Buy Cold
Decision Maker unknown
Lead Type follow_up

Conversation Flow

Opening Type failed_connection
Opening Quality poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:01 (1s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 1
Rep Longest Monologue 0s
Customer Longest Monologue 1s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Customer Answer
The customer answered the call but it was immediately terminated.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Customer simply said 'Hello?'

Call Transcript

Click to expand
Source File +919840390904 18-2-2026, 6-18-0pm.mp3
Transcript +919840390904_18-2-2026,_6-18-0pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #19352