A
Call Intelligence
Venkatesan with Bharath Kumar — Jan 23, 2026 19:13
Deal Lost
Warm
Call History
41 attemptsRep Performance
9.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
70.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Venkatesan. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Venkatesan.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
41
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Neutral
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Functional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Operational
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:09 (9s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
5
Rep Words / Customer Words
21 / 8
Rep Longest Monologue
4s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:02
Link Instruction
Agent directs customer to the specific action required to move the lead forward.
00:07
Link Confirmation
Customer confirms receipt, ensuring the technical bridge for the next phase of the sale is established.
Trust Signals
2
Immediate compliance with agent instructions
Polite greeting
Enthusiasm Signals
1
Prompt confirmation of receiving the link
Topics Discussed
Meeting Link
Content
Joining Session
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Greets with 'vanakkam'. |
| Closing | 2 | positive | Confirms receipt of link with 'Thank you'. |
Call Transcript
Click to expand
Speaker 1
0.27s
Hello
Speaker 0
0.81s
Gee vanakkam siri, content G.
Speaker 1
2.47s
Aa start pannalaam sir, link ungalukku oru send pannirukken, open panni join pannikkonga sir.
Speaker 0
7.49s
Thank you, idhu vandhirukku.
Speaker 1
8.57s
Okay okay.