A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 10:57
Deal Lost
Hot
Call History
93 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
9.0/10
Conversion Probability
95.0%
Personalization
7.0/10
Technical Quality
0.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
93
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Hot
Decision Maker
Decision Maker
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
High efficiency; transactional focus.
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Transactional follow-up
Closing Attempt
Yes
Closing Technique
assumptive_close
Call Ending
natural_end
Call Structure
Duration
0:32 (33s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
18
Rep Words / Customer Words
48 / 42
Rep Longest Monologue
4s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| unspecified health package | Rep | -- | Excited | Customer asking for the final bill and invoice. |
Key Moments
300:01
Customer asks for final bill.
Indicates high intent to close the transaction.
00:13
Customer commits to paying today.
Solidifies the timeline for revenue realization.
00:23
Customer mentions Bank of Iowa.
Specific payment instruction indicating they are ready to transfer funds.
Trust Signals
2
Customer asking for the official invoice
Customer specifying payment bank ('Bank of Iowa')
Enthusiasm Signals
1
Ippave vaangiduren (I will get it right now)
Topics Discussed
Invoice
Final Bill
Payment Timing
Bank Details
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Asking for the bill. |
| Middle | 2 | neutral | Stating they will pay today. |
| Closing | 3 | positive | Agreement on next steps. |
Call Transcript
Click to expand
Speaker 0
0.77s
Hello
Speaker 1
1.01s
Hello bro, engalukku bro?
Speaker 0
1.79s
Processor anuppichaangala final billu?
Speaker 1
4.25s
Avanukku invoice vandha porom paaru bro ellaam ready panni ellaame aanu.
Speaker 0
6.23s
Ellaame anuppunga
Speaker 1
9.13s
Mm.
Speaker 0
9.99s
Mm.
Speaker 1
11.27s
School-inu poy saamichittu moonu per munda vaangiyittu edho.
Speaker 0
13.55s
Vaangittu innaikku koduthuren naanu innaikkulla vaangiduren.
Speaker 1
17.01s
Mm.
Speaker 0
17.09s
Ippave vaangiduren, yenna idhu engalukku dhaan avasiyam, okay, innum oru maadhathula nadakkum adhukkulla.
Speaker 1
18.53s
Thank you
Speaker 1
22.39s
Mm.
Speaker 0
23.51s
Okay anuppikkanga, enakku Bank of Iowa-la potturunga.
Speaker 1
26.57s
Mun personal-ga moondru moondru moondru moondru-kku amichuttom paarunga.
Speaker 0
29.69s
Okay.
Speaker 1
31.01s
Mm
Speaker 0
32.07s
Okay bro.