A
Customer None
Phone +919094802238
Rep Bharath Kumar
Team Sales
Date 2026-02-19 11:40
Duration 0:01
Source None

Call History

51 attempts
Total Attempts51
First CallJan 22, 2026
Last CallFeb 26, 2026
Total Talk Time49.3 min
Other RepsAbijith, Abijith, Nikitha, Vimal, Abijith
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with None.

!

Low Performance: Bharath Kumar

Bharath Kumar scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 51
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness Unknown
Brand Sentiment Neutral
Budget Sensitivity Unknown
Readiness to Buy Cold
Decision Maker Unknown
Lead Type b2c

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:01 (2s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 2
Rep Longest Monologue 0s
Customer Longest Monologue 1s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
Prospect answers but the call terminates immediately after greeting.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Greeting only.

Call Transcript

Click to expand
Source File +919094802238 19-2-2026, 11-40-4am.mp3
Transcript +919094802238_19-2-2026,_11-40-4am_transcript.json
Ingested 2026-03-01 11:19
Call ID #19212