A
Call Intelligence
None with Bharath Kumar — Jan 27, 2026 09:46
Deal Lost
Warm
Call History
51 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
80.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
51
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:14 (15s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
6
Rep Words / Customer Words
7 / 21
Rep Longest Monologue
2s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy with work
oru urgent workla report eduthuttu irukken
|
time/urgency | Customer | Yes | agreement/empathy | Good |
Key Moments
100:00
Customer intent statement
Customer immediately states 'I will book now' which indicates a high conversion probability.
Trust Signals
1
Customer explicitly states intent to book
Resistance Signals
1
Time constraint/Busy
Topics Discussed
Booking
Work delay
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is occupied with work. |
| Closing | 2 | neutral | Customer promises to book in 5 minutes. |
Call Transcript
Click to expand
Speaker 1
0.25s
Hello.
Speaker 0
0.65s
Appadiye ippo naan book panren enakku oru aindhu minutes mattum time kudunga oru urgent workla report eduthuttu irukken.
Speaker 1
6.97s
Sari okay okaynga
Speaker 0
9.29s
Mm oru five minutes kudunga.
Speaker 1
11.59s
Sari okay.
Speaker 1
14.07s
Mm.