A
Call Intelligence
None with Bharath Kumar — Jan 26, 2026 11:23
Deal Lost
Warm
Call History
51 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
6.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
51
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
Tamil
Brand Awareness
Existing Lead
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Likely Self
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Efficient
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:13 (14s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
8
Rep Words / Customer Words
21 / 14
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:05
Confirmation of Wednesday appointment
Ensures the lead remains in the pipeline by securing a future touchpoint.
Trust Signals
1
Agreement with proposed time
Topics Discussed
Rescheduling
Appointment Confirmation
Voice Records
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and listening. |
| Closing | 2 | positive | Agreement with the rescheduled time. |
Call Transcript
Click to expand
Speaker 0
0.55s
Hello
Speaker 1
0.87s
Pannittenppa reschedule pannittenppa
Speaker 0
2.91s
Ey singa dettu.
Speaker 1
5.27s
Neenga avanga Wednesday thaane adhula voice record sollirukkaaru.
Speaker 0
7.57s
Aamaamaa Wednesday adhe 7:30 to 8:00.
Speaker 1
8.63s
Seven thirty two eight years.
Speaker 0
11.33s
Aa sari okay.
Speaker 1
12.65s
Mm okay