A
Call Intelligence
Siva Kamaktshi with Bharath Kumar — Feb 16, 2026 16:10
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Siva Kamaktshi. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
Tamil/English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:16 (16s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Moderate
Total Speaker Turns
11
Rep Words / Customer Words
32 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Can you call me after some time?
|
time | Customer | Yes | agreement and rescheduling | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| age | Rep | -- | Neutral | Referencing the lead form the customer filled out. |
Key Moments
200:08
Customer requests callback
Ends the current sales attempt but establishes a future touchpoint.
00:12
Agent sets callback time
Ensures the lead remains active in the pipeline.
Resistance Signals
1
Time constraint (Can you call me after some time?)
Topics Discussed
Rescheduling
Lead Source Reference
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges the call. |
| Closing | 2 | neutral | Customer asks for a callback and says thank you. |
Call Transcript
Click to expand
Speaker 0
0.19s
Hello. Hello.
Speaker 1
0.25s
Hello.
Speaker 1
1.31s
Hello.
Speaker 0
2.41s
halo maam dis is bharat from i o.
Speaker 1
5.79s
Yes sir.
Speaker 0
6.51s
recently showed aa sollunga ma'am.
Speaker 1
8.79s
Can you call me after some time?
Speaker 0
12.07s
okay ma'am no problem. i will give you the call back after 6 pm.
Speaker 1
12.97s
I will give you the
Speaker 1
15.09s
Thank you.
Speaker 0
15.73s
Okay.