A
Customer None
Phone +919043933440
Rep Bharath Kumar
Team Sales
Date 2026-01-31 16:20
Duration 0:10
Source None

Call History

59 attempts
Total Attempts59
First CallJan 23, 2026
Last CallFeb 24, 2026
Total Talk Time51.0 min
Other RepsSanjeet Kumar, Amal, Amal
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Bharath Kumar

Bharath Kumar scored 0.0/10 on call with None. Review recommended.

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No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

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No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 59
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender male
Language Preference Tamil
Brand Awareness none
Brand Sentiment neutral
Budget Sensitivity Unknown
Readiness to Buy Cold
Decision Maker unknown
Lead Type follow_up

Conversation Flow

Opening Type greeting
Opening Quality poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:10 (11s)
Primary Language Tamil
Secondary Language English
Code Switching Low
Total Speaker Turns 1
Rep Words / Customer Words 0 / 5
Rep Longest Monologue 0s
Customer Longest Monologue 9s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:01
Call Start
The speaker attempts to greet the other party but receives no response.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Repeated greetings.

Call Transcript

Click to expand
Source File +919043933440 31-1-2026, 4-20-16pm.mp3
Transcript +919043933440_31-1-2026,_4-20-16pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #19169