A
Call Intelligence
None with Bharath Kumar — Jan 31, 2026 15:21
Deal Closed
Hot
Call History
59 attemptsRep Performance
9.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
100.0%
Personalization
9.0/10
Technical Quality
0.0/10
Active Alerts
1Exceptional Performance: Bharath Kumar
Bharath Kumar scored 9.0/10 and closed the deal with None. Great work!
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Epigenetic Gene Test Kits
Purchase Date
Jan 31, 2026
Calls Before Closure
59
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Expert
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Hot
Decision Maker
Decision Maker
Lead Type
b2b
Conversation Flow
Opening Type
other
Opening Quality
High - indicates strong existing relationship.
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:47 (48s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
18
Rep Words / Customer Words
58 / 64
Rep Longest Monologue
7s
Customer Longest Monologue
8s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| epigenetic test | Customer | -- | Positive | Fulfillment of orders for Sameer Jain and Ravindra Singh. |
Key Moments
200:07
Tracking Confirmation
Rep confirms kits for Sameer Jain have been sent and tracking is shared.
00:34
Client List Verification
Customer lists multiple clients (Thyagarajan, Ranveer, Shalini, Amit Jain, Ravindra Singh) for kit processing.
Trust Signals
2
Informal language
Direct confirmation of tasks
Confusion Signals
1
Brief confusion over the name Senthil at 00:16
Topics Discussed
Epigenetic Gene Test Kits
Courier Tracking
Client Names (Sameer Jain, Ravindra Singh, Senthil, etc.)
Maharashtra/Mumbai Logistics
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Directly asking about kit status. |
| Middle | 2 | neutral | Clarifying names (Senthil vs Sameer Jain). |
| Closing | 3 | positive | Agrees to check tracking details. |
Call Transcript
Click to expand
Speaker 0
0.37s
Hello
Speaker 1
1.25s
Thala sollu thala.
Speaker 0
2.29s
Bro andha epigenetic gene test rendu kit send panna sollirundheenga Sameer Jainnu solli rendu kit panna.
Speaker 1
7.21s
Ammichutten paarunga tracking detaila amichirukken paarunga sir amichutten paarunga.
Speaker 0
9.91s
Andha oru issue irukku.
Speaker 1
11.47s
Aamichitten, courier group-la potturukken.
Speaker 0
13.43s
Oh okay okay bro paarkalaam.
Speaker 1
14.61s
Andha Senthil thaane Senthilu.
Speaker 0
16.43s
Senthil kidaiyathu.
Speaker 1
16.65s
Kidaayaathu.
Speaker 1
17.77s
Aa motham moonu amichirala innaikku?
Speaker 0
20.77s
Aa Thyagarajan Ranveer Shalini
Speaker 0
27.75s
Amit Jain.
Speaker 1
30.05s
Senthil onnu Epic Genetics aama.
Speaker 0
34.03s
Senthil onnu adhukku mela adhu oru nimisham Sameer Jain onnu Ravindra Singh onnu rendume Maharashtra Mumbai.
Speaker 1
40.87s
Aamichirukken aamichirukken idhula aamichirukken.
Speaker 0
43.05s
Aa naan check pannunga.
Speaker 1
44.65s
Ok.
Speaker 0
47.41s
Aa