A
Call Intelligence
None with Bharath Kumar — Jan 28, 2026 20:00
Deal Lost
Cold
Call History
59 attemptsRep Performance
3.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
10.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2Low Performance: Bharath Kumar
Bharath Kumar scored 3.0/10 on call with None. Review recommended.
No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
59
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Unknown
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Unknown
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Low - Very informal and lacks professional structure; sounds like a coordination call rather than a sales pitch.
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:22 (23s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
42 / 38
Rep Longest Monologue
3s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:12
Mention of South Africa
Explains why a third party (Kabeer/Sabir) might not be reachable.
00:18
Morning Readiness Request
The prospect asks if something can be ready by tomorrow morning, indicating a deadline.
Trust Signals
1
Informal language suggests a pre-existing relationship.
Confusion Signals
1
Confusion over who is where (South Africa vs local) and who is picking up the phone.
Topics Discussed
Communication issues
Logistics
International travel (South Africa)
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Casual greeting. |
| Middle | 2 | negative | Discussing missed calls and someone being in South Africa. |
| Closing | 3 | neutral | Agreeing on next steps for calling. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello
Speaker 0
0.77s
Hello bro.
Speaker 1
2.11s
Thala avan edukkaleya thala phone kudukkanum thala Sabirukku call panni paaru.
Speaker 0
5.51s
Kabeer anga irukkara?
Speaker 1
6.99s
Illa illa avanga panni paarthu edukkaleya avar kilambittu irukkaru.
Speaker 0
10.13s
Appadiyaa?
Speaker 1
10.65s
Aaru vaatti panninaaraam vachchaasam vandhuchaan.
Speaker 0
12.37s
Avar South Africa-la irukkaru, innoruthar kuththa kuduthu ennappurennaaru. Sari, naan naalaikku kaalaiyileye kudukkura maadhiri edhaachum ready panna mudiyumaa?
Speaker 1
19.75s
Sabir-ku Sabir-ku call pannithaaraa. Aa Sabir-ku call pannithaaraa.
Speaker 0
21.61s
Aa sir perukku call pannunga.