A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 10:56
Deal Closed
Warm
Call History
6 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
6.0/10
Conversion Probability
100.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
1No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Olive Oil
Purchase Date
Feb 14, 2026
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Malayalam
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Partner/Agent
Lead Type
b2b
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Functional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:33 (33s)
Primary Language
Malayalam
Secondary Language
English
Code Switching
High
Total Speaker Turns
15
Rep Words / Customer Words
25 / 38
Rep Longest Monologue
6s
Customer Longest Monologue
8s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| olive oil | Rep | -- | Positive | Reporting a conversion of one extra version of olive oil. |
Key Moments
200:10
Reference to 181 letters
Rep mentions previous data received from another source.
00:15
Olive oil conversion confirmation
Speaker 0 confirms a successful sale and payment method (UPI).
Trust Signals
2
Direct reporting of UPI payment
Familiarity with Bharath
Enthusiasm Signals
1
Reporting 'one extra version' converted
Topics Discussed
Conversion rates
Olive oil sales
UPI payments
Lead counts
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct reporting of numbers. |
| Middle | 2 | positive | Reporting a conversion of olive oil. |
Call Transcript
Click to expand
Speaker 1
0.71s
Hello
Speaker 0
0.91s
Hello Bharat Sir 23 total
Speaker 1
2.89s
Twenty three okay bro.
Speaker 0
4.13s
Und.
Speaker 1
4.15s
Unda?
Speaker 0
5.03s
And conversion as well.
Speaker 1
10.01s
Conversion aa sum two days before somebody told you got four I O one eighty one letters.
Speaker 0
11.01s
Aa sambhavam
Speaker 0
15.25s
Aa
Speaker 0
15.85s
But that not converted yet, but one extra version, but one extra version olive oil converted.
Speaker 1
23.57s
Okay okay
Speaker 0
25.05s
Yeah.
Speaker 0
26.81s
In dash no in UPI.
Speaker 1
32.33s
Aa
Speaker 0
33.15s
Aa