A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 10:54
Deal Lost
Unknown
Call History
6 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Internal
Brand Sentiment
Neutral
Readiness to Buy
N/A
Decision Maker
Yes
Lead Type
other
Conversation Flow
Opening Type
other
Opening Quality
N/A - Internal Call
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:22 (23s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
7
Rep Words / Customer Words
26 / 18
Rep Longest Monologue
5s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:07
Lead Definition Clarification
Speaker 0 clarifies that 'reopen' chats are not considered new leads for the first point of contact.
00:13
Lead Count Confirmation
Speaker 1 notes the lead count is 'barely twenty'.
Topics Discussed
Lead management
Reopen chats
Lead volume
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Purely operational discussion about lead counts. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello?
Speaker 1
0.77s
hello bharat sir sanjit sir.
Speaker 1
2.49s
Reopen chats are also available. So I have to include those as well.
Speaker 0
7.07s
no no no reopen sir you don't new leads first point of contact should be you that is the lead.
Speaker 1
13.19s
den its barely twenty.
Speaker 0
15.87s
twenty okay bro. okay.
Speaker 1
18.67s
Okay.