A
Call Intelligence
Sanjay with Bharath Kumar — Feb 14, 2026 10:46
Deal Lost
Cold
Call History
6 attemptsRep Performance
6.0/10
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Sanjay. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Sanjay.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Regional
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Null
Readiness to Buy
Cold
Decision Maker
null
Lead Type
other
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:57 (57s)
Primary Language
English
Secondary Language
Tamil/Telugu
Code Switching
Low
Total Speaker Turns
20
Rep Words / Customer Words
102 / 58
Rep Longest Monologue
10s
Customer Longest Monologue
7s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Technical
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Technical errors
for long time I didn't get the sales IQ lead because of the technical errors na.
|
technical | Customer | Yes | dismissal/focus on alternative | Good |
Key Moments
300:04
Data Request
Bharath asks for lead counts from Sales IQ and Google Sheets.
00:35
Technical Error Disclosure
Sanjay explains why he hasn't been seeing leads lately.
00:42
Reporting Pressure
Bharath emphasizes that the marketing team needs the report, prompting compliance.
Resistance Signals
1
Technical errors mentioned as reason for lack of data
Topics Discussed
Sales IQ leads
Google Sheets data
Marketing reports
Technical errors
WhatsApp communication
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledging the call. |
| Middle | 2 | neutral | Sanjay mentions technical errors preventing him from seeing leads. |
| Closing | 3 | neutral | Agrees to send the numbers via WhatsApp. |
Call Transcript
Click to expand
Speaker 1
1.29s
hello
Speaker 0
2.41s
Hello Sanjay.
Speaker 1
3.47s
Aa Bharat sir.
Speaker 0
4.79s
from last saturday to this saturday how much leap you got from sales iq in google sheet everything.
Speaker 1
11.33s
Google Sheet everything. Google Sheet I didn't get but
Speaker 0
15.75s
even one one also you get it get
Speaker 1
19.03s
aa naa from google sheet adhi dhende.
Speaker 0
20.11s
Okay okay then
Speaker 0
22.11s
then tell only the sales IQ number and send it to my WhatsApp, okay? How much rate you got from?
Speaker 1
25.61s
Okay.
Speaker 1
27.45s
from from
Speaker 0
28.79s
Saturday last Saturday to yesterday night.
Speaker 1
32.17s
Saturday to yesterday. Okay, I'm sorry.
Speaker 0
34.71s
Aa okay.
Speaker 1
35.01s
let me see because for long time I didn't get the sales IQ lead because of the technical errors na.
Speaker 0
42.51s
okay no problem bro. just give the exact number. everybody is giving the exact numbers how much is they getting. we need to give the report to their marketing team.
Speaker 1
52.79s
Okay okay.
Speaker 0
53.67s
aa ten main-la number.
Speaker 1
55.69s
Okay okay.
Speaker 0
55.99s
okay?