A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 15:14
Deal Lost
Cold
Call History
15 attemptsRep Performance
2.0/10
Pitch Effectiveness
1.0/10
Engagement
4.0/10
Conversion Probability
0.0%
Personalization
9.0/10
Technical Quality
2.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Low Performance: Bharath Kumar
Bharath Kumar scored 2.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
15
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Unknown
Lead Type
other
Conversation Flow
Opening Type
rapport_building
Opening Quality
High (Rapport-based)
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
60% into call
Pitch Approach
Casual Mention
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:22 (23s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
8
Rep Words / Customer Words
24 / 5
Rep Longest Monologue
8s
Customer Longest Monologue
1s
Silence Gaps (>2s)
0 (max 1.5s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| ds2 (double strength) | Rep | -- | Neutral | Mentioned at the end of the call: 'Enna rathu double strength DS2.' |
Key Moments
200:11
Agent clarifies the call purpose
Agent states 'Onnum illa summa thaan bro kooppitten' (Nothing, I just called casually), confirming this is not a formal sales call.
00:14
Product mention
Agent mentions 'DS2', possibly referring to a product they are handling or discussing internally.
Trust Signals
2
Informal address ('Bro')
Familiarity with location
Topics Discussed
Location check-in
Casual greeting
DS2 product mention
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Casual greeting. |
| Closing | 2 | neutral | Brief acknowledgement. |
Call Transcript
Click to expand
Speaker 0
0.73s
Hello
Speaker 1
1.63s
Va bro.
Speaker 0
3.57s
Entho?
Speaker 1
4.69s
Enga kaalaila ukkaandhanumo angathaan.
Speaker 0
7.27s
Achchha.
Speaker 1
8.23s
Glass room.
Speaker 0
10.05s
Achchaa achchaa.
Speaker 1
11.11s
Onnum illa summa thaan bro kooppitten.
Speaker 1
14.69s
Kesala rathu naan? Enna rathu double strength DS2.