Call Intelligence — None

Customer None

Phone +918925990962

Rep Bharath Kumar

Team Sales

Date 2026-02-13 19:33

Duration 0:09

Source None

Call History

15 attempts

Total Attempts15

First CallJan 26, 2026

Last CallFeb 22, 2026

Total Talk Time4.7 min

Rep Performance

5.0/10

Pitch Effectiveness

0.0/10

Engagement

7.0/10

Conversion Probability

70.0%

Personalization

5.0/10

Technical Quality

0.0/10

Active Alerts

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost

Calls Before Closure 15

Upsell Attempted No

Cross-sell Attempted No

Customer Profile

Gender Male

Language Preference Tamil

Brand Awareness High (Meeting in person)

Brand Sentiment Positive

Readiness to Buy Warm

Decision Maker Likely

Lead Type inbound

Conversation Flow

Opening Type other

Opening Quality Functional

Rapport Building Present

Needs Discovery Missing

Discovery Depth None

Discovery Questions 0

Pitch Approach

Closing Attempt No

Closing Technique None

Call Ending natural_end

Call Structure

Duration 0:09 (10s)

Primary Language Tamil

Secondary Language English

Code Switching Low

Total Speaker Turns 6

Rep Words / Customer Words 8 / 24

Rep Longest Monologue 1s

Customer Longest Monologue 4s

Silence Gaps (>2s) 0 (max 1.0s)

Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral

Rep Confidence High

Needs-Based Selling No

Value Stacking No

Urgency Creation None

Script Adherence None

Filler Words Low

Follow-Up Commitment No

Total Objections 0

Handled Successfully 0

Handling Rate

Key Moments

00:02

Rep confirms waiting

Confirms the meeting is still on and the rep is present.

00:03

Customer describes parking situation

Explains the delay and confirms they are arriving 'door to door'.

Trust Signals

Informal language ('bro')

Proactive communication about arrival

Topics Discussed

Parking Arrival time Meeting coordination

Sentiment Arc Detail

Phase	Order	Sentiment	Note
Entire Call	1	neutral	Focused on logistics of parking and walking.

Call Transcript

Speaker 1 0.19s

Hello

Speaker 0 0.71s

Hello, nee wait panreengalanga?

Speaker 1 2.05s

Aama bro, ungalukku dhaan waiting.

Speaker 0 3.47s

Road parking-la irundhu velila varumda, idhu romba neenda parking-aa irukku, velila nadandha vandhuruttu irukkum, door to door.

Speaker 1 7.85s

Speaker 0 8.11s

Mm.

Source File +918925990962 13-2-2026, 7-33-6pm.mp3

Transcript +918925990962_13-2-2026,_7-33-6pm_transcript.json

Ingested 2026-03-01 11:19

Call ID #19138