A
Call Intelligence
None with Bharath Kumar — Feb 13, 2026 16:43
Deal Lost
Cold
Call History
15 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Low Performance: Bharath Kumar
Bharath Kumar scored 1.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
15
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Tamil
Brand Awareness
unknown
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
low
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:14 (15s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
6
Rep Words / Customer Words
10 / 16
Rep Longest Monologue
2s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:08
Agent asks for availability
Agent asks 'Sari bro eppo bro free aaguraan?' (When will he be free?) indicating they are waiting for a specific person.
Topics Discussed
Availability
Location of CEO
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| entire call | 1 | neutral | The customer is providing logistical information about someone's location. |
Call Transcript
Click to expand
Speaker 0
0.93s
Hello
Speaker 1
1.89s
Nallaa irukkaa?
Speaker 0
3.99s
Andha CEO andha room-la ukkaandhu irundhaaru, andha room-la bro.
Speaker 1
8.07s
Sari bro eppo bro free aaguraan?
Speaker 0
11.47s
Indha ivaru anuppichittu amuthuduraanga.
Speaker 1
14.19s
Sari ok.