A
Call Intelligence
None with Bharath Kumar — Feb 20, 2026 15:00
Deal Lost
Unknown
Call History
20 attemptsRep Performance
7.5/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
N/A
Readiness to Buy
N/A
Decision Maker
Decision Maker
Lead Type
other
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Functional
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:29 (90s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
39
Rep Words / Customer Words
142 / 128
Rep Longest Monologue
12s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
6
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Operational
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Missing data in status sheet
Adhula yen unga idhu kaanum, Bharathunga edhuvume illaiye.
|
operational | Rep | Yes | explanation & alternative solution | Good |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| health care leads | Customer | -- | Neutral | Discussing lead sources for reporting |
| aiwo 360 program | Rep | -- | Neutral | Requesting separate data for this category |
Key Moments
300:11
Explanation of missing sheet
Rep explains he is tracking leads in a separate sheet because his original one was removed.
01:05
Data requirement definition
Caller specifies they need lead counts, follow-ups, conversions, and revenue.
01:18
Category clarification
Clarification that 'Health care' and '360' data should be separate.
Trust Signals
2
Informal language
Clear delegation of tasks
Confusion Signals
1
Speaker 1 mentions someone removed his sheet and he doesn't know who.
Topics Discussed
Lead Status Sheet
Reporting Deadlines
Conversion Tracking
Revenue Reporting
Health Care vs 360 Leads
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Questioning why the lead sheet is missing data. |
| Middle | 2 | neutral | Defining the parameters of the required report. |
| Closing | 3 | positive | Agreement on the 9 AM deadline. |
Call Transcript
Click to expand
Speaker 1
0.67s
Hello.
Speaker 0
0.87s
Hello.
Speaker 1
1.71s
Irundu.
Speaker 0
2.99s
Bro, andha lead sheet podureenga illaiya status sheet?
Speaker 1
7.99s
Aamaa.
Speaker 0
8.93s
Adhula yen unga idhu kaanum, Bharathunga edhuvume illaiye.
Speaker 1
11.65s
Naan innooru sheet-la upload panren bro, enakku inga innooru leader follow, indha thaniya oru sheet vachirukken bro, adhai remove pannittaanga adhula irundhu.
Speaker 0
17.55s
Aamaa adhu.
Speaker 1
18.17s
Parathunnu oru seat vachittu irundhaanga adhai remove panni vittaanga yaar remove pannaangannu theriyala.
Speaker 0
20.01s
Panni vittaanga.
Speaker 1
22.23s
Ena kettaangala?
Speaker 0
22.25s
Enakku ketta?
Speaker 0
24.07s
Illa illa, ippo idhukku adhukku okay irukku, idhu pottu eduthuttu irukkom.
Speaker 1
26.95s
Oh ungalukku naan thanni report kuduthuren bro, adhu onnu onna paarthu entry pannanum adhu naanu.
Speaker 1
31.25s
Naan free-aa irukkumbodhu adhu pannikkiren bro ingae niraiya follow panna vendiyadhu irukku adhanaala adhula entry panna mudiyala ungalukku enna ennenna data venumnu sollunga adhu kuduthuduren ungalukku naan
Speaker 0
35.95s
Ungalukku ennenna data venumnu sollunga.
Speaker 0
38.43s
Onnum illa ippo last week-la irundhu indha week varaikkum adhaavadhu last Saturday-la irundhu ungalukku eppo
Speaker 1
42.87s
Ungalukku eppo endha eppo kodutha okay pogudhu?
Speaker 0
45.67s
Enakku evening-kulla kodukkum, evening koduthutteengala bro?
Speaker 1
47.83s
Evening ethanai manikkulla venum ungalukku?
Speaker 0
49.99s
Neenga dhaan oru neenga kilambi paathukkulla enakku oru aaru o clock andha maadhiri.
Speaker 1
53.85s
Ungalukku naalaikku kaalaiyila thaane ready-aa venum adhu?
Speaker 0
56.27s
Namma.
Speaker 1
57.07s
Aa, naan kaalaila naan eppadi kilambi porathukku onbadhu manikku naal thaan povom bro, adhukkulla naan kuduthuttu poren ungalukku.
Speaker 0
61.83s
Sari okay bro. Ennanna leads evvalavu?
Speaker 1
62.49s
Ennanna leads evvalavu vandhadhu follow ethanai irukku?
Speaker 0
65.37s
Evvalavu follow up irukku, ethukku ethavathu conversion irukka, old conversion?
Speaker 1
69.21s
Mm mm.
Speaker 0
69.87s
And then vandhu revenue illaina new revenue old revenue ellame.
Speaker 1
73.65s
Okay bro.
Speaker 0
74.71s
Mm, sari okay bro.
Speaker 1
75.65s
Health care-la irundhu vandhadhu mattum thaane?
Speaker 0
78.89s
Aa illa, thanithanaiya pottu kuduthurungalaam sir, health case-naalum sari, three sixty-naalum sari.
Speaker 1
83.27s
Appadiya?
Speaker 0
83.77s
Aa correctly pesuveengala neenga?
Speaker 1
85.31s
Aamaa aamaa.
Speaker 0
86.07s
Adhudhaan.
Speaker 1
87.27s
Sari okay bro ellaathaiyum naan koduththiruven.
Speaker 0
89.25s
Okay bro.