A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 12:00
Deal Lost
Warm
Call History
20 attemptsRep Performance
6.5/10
Pitch Effectiveness
0.0/10
Engagement
7.0/10
Conversion Probability
80.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
N/A
Decision Maker
Partial
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
None
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:27 (88s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
39
Rep Words / Customer Words
138 / 142
Rep Longest Monologue
6s
Customer Longest Monologue
7s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Payment delay
aana andha revenue payment next week-la dhaan varum.
|
logistics | Rep | Yes | acceptance | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| blood test | Rep | -- | Neutral | Mentioned as a preliminary step before an invoice is raised next week. |
Key Moments
300:22
December Lead Update
Confirmation that a long-term lead from December finally converted/moved forward.
00:54
Revenue Timeline Clarification
Speaker 0 explains that invoices will only be raised next week after blood tests.
01:20
WhatsApp Commitment
Agreement to move the data exchange to a text-based platform for tracking.
Trust Signals
2
Transparent about lead status
Willingness to provide data on WhatsApp
Resistance Signals
1
Mention of revenue payment only coming next week
Confusion Signals
1
Brief audio/sound issue at 00:35
Topics Discussed
Follow-up counts
Revenue generation
December leads
Blood tests
Invoicing timelines
WhatsApp coordination
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming follow-up numbers. |
| Middle | 2 | neutral | Explaining the delay in revenue/invoicing due to blood tests. |
| Closing | 3 | neutral | Agreeing to send details over WhatsApp. |
Call Transcript
Click to expand
Speaker 1
0.71s
Hello.
Speaker 0
1.09s
Hello.
Speaker 1
2.13s
Aamlo
Speaker 1
3.65s
Ella case-ukku ippo last full counseling-ukku vandhu naangu follow-up thaane sonneenga? Aama naangu padam.
Speaker 0
7.95s
Aama naalu followup last week last Saturday to indha Saturday idhu naalu followup.
Speaker 1
9.29s
Last week last week.
Speaker 1
12.99s
Okay, old leaf-la irundhu.
Speaker 0
15.23s
Whole list-la irukku bro, niraiya irukku follow ups adhu.
Speaker 1
18.03s
Follow up kuduthurunga, then vandhu wholesale-la edhavadhu revenue pannirukkeengala?
Speaker 0
22.53s
World Leagues-la irundhaan ippo innaikku oruthar vandhu poyittaaru December-la vandhavaru.
Speaker 0
30.09s
Hello.
Speaker 1
31.01s
Aa sollunga pro.
Speaker 0
31.77s
December lead onnu ippo eduthuttu poyittanga bro ezhuvathu days.
Speaker 1
35.19s
Sound issues eduthuttu poyittaangala?
Speaker 0
36.23s
Aamaamaa.
Speaker 1
37.59s
Sari okay, apart from that idhu illama vera edhuna ponneengala revenue?
Speaker 0
41.57s
Aa moondru aaru thaan bro adhigama panni vandhirukku.
Speaker 1
44.79s
Ippadiyaana adhu enna pannineengannu solli revenue mattum pottu varreengalaa?
Speaker 0
48.53s
Ellaam Kishore kitta kuduthurundhen naanu, aana andha revenue payment next week-la dhaan varum.
Speaker 1
48.55s
Ellaam.
Speaker 1
52.75s
Paravalla, invite panneengaana paravalla.
Speaker 0
54.37s
Adhaan bro, next next week dhaan edukka poraanga, blood test mattum eduthuruvom, invoice vandhu adhutha vaaram dhaan raise pannuvaanga.
Speaker 0
60.37s
Adhanala adhai adhiga vaarathula kuduthukkalaamnu solli vitten naanu.
Speaker 1
62.97s
Indha vaarathula.
Speaker 0
63.65s
Indha vaarathula idhu pannadhu mattum dhaan naan kuduthurukken, okay Tata-kku.
Speaker 1
66.19s
Aa aa sari okay.
Speaker 0
68.45s
Okay-ngala?
Speaker 1
69.27s
And follow up mattum anuppichudureenga enakku appo.
Speaker 0
72.79s
Call out yaar yaarannu sollittu.
Speaker 1
72.85s
Follow up yaar yaarannu sollittu.
Speaker 1
74.89s
Detail mattum count mattum count mattum.
Speaker 0
74.95s
Detail maathiri top count maathiri.
Speaker 0
77.17s
Adhaan naalu. Pona vaarathodathu naalu.
Speaker 1
79.49s
Aa old old old ellaam
Speaker 0
80.37s
Old ellaam serthungala? Sari naan paathuttu ippa anuppuren. WhatsApp-la mattum oru message summa pottu vitturunga.
Speaker 1
84.99s
Aa
Speaker 0
85.09s
Naan anuppichu viduren okkeengala.
Speaker 1
86.19s
Sari okay.
Speaker 0
87.39s
Mm.