A
Call Intelligence
None with Bharath Kumar — Feb 13, 2026 18:36
Deal Lost
Unknown
Call History
20 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
expert
Brand Sentiment
neutral
Budget Sensitivity
Null
Readiness to Buy
N/A
Decision Maker
peer
Lead Type
other
Conversation Flow
Opening Type
other
Opening Quality
high_rapport
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
null
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
1:29 (90s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
37
Rep Words / Customer Words
184 / 132
Rep Longest Monologue
8s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| health case leads | Customer | -- | Positive | Discussing follow-ups and sheet updates for health cases. |
Key Moments
300:29
Lead Sheet Clarification
Speaker 0 explains he maintains a separate personal sheet for updates to ensure accuracy before merging.
01:04
Call Volume Confirmation
Speaker 0 confirms he has called almost everyone, including Indian numbers for those without foreign numbers.
01:16
IDC Mention
Casual mention of 'IDC', likely an office location or event, showing high rapport.
Trust Signals
2
Open discussion about personal lead sheets
Agreement on workload distribution
Confusion Signals
1
Speaker 1 asks for clarification on where the leads are being updated (Sheet 1 vs Sheet 3).
Topics Discussed
Lead Management
Google Sheets/CRM Updates
Follow-up Status
Internal Team Coordination (Vimal, Roshan)
Office Departure
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | positive | Casual greeting between colleagues. |
| middle | 2 | neutral | Discussing technicalities of lead sheets and updates. |
| closing | 3 | positive | Casual banter about leaving the office. |
Call Transcript
Click to expand
Speaker 0
0.25s
Hello.
Speaker 1
0.67s
Hello, hello, aa bro, oru moment, kelambitteengaannaa enna?
Speaker 0
4.09s
Illa illa office-la dhaan irukken.
Speaker 1
5.21s
Aa sari bro chinna doubt ippo andha LCM.
Speaker 0
5.75s
Aa
Speaker 0
7.77s
Insurance ennal vilakkondu.
Speaker 0
10.69s
They are coming oru nimisham irunga bro, they are coming separately by you, ya but they don't come like that you come with me, okay bro, aa sollunga bro.
Speaker 1
19.01s
Andha health case nalla kettu leaching pottu oru sheet pottirukkeenga illaiyaa.
Speaker 0
22.05s
Aamaa pro.
Speaker 1
22.75s
Andha follow ups irukku ketta sir.
Speaker 0
24.13s
Aamaa aamaa.
Speaker 1
25.55s
Andha Leeds-ndra first seat-laye ungaludhum Vimaludhum vandhuruma?
Speaker 0
29.73s
Endru thaniya oru seat vachirukken bro, naan ellathaiyum update panna irukken, naan thaniya oru seat vachirukken, adhulaye seat moolam parathunnu pottiruppen.
Speaker 1
33.39s
Adhula T3-la
Speaker 1
35.45s
Varathum thaniyaa irukku. Adhula naan thadaiyaa update pannirukken.
Speaker 0
36.61s
Adhula naan sariyaa update pannirukka maatten enakku thaniyaa oru personalaa oru seat vachittu irukkum bro naanu
Speaker 1
41.11s
Aa
Speaker 0
41.47s
Naan adhu mattum naalaikku kaalaiyila vandhu update panniduren adhula adhula paathukkonga.
Speaker 1
43.91s
Adhula neenga adhula paathukkonga. Vimal idhu Vimal adhula update pannunga.
Speaker 0
46.01s
Vimal thaan adhula update pannittu irukkaaru, sheet onla update pannittu irukkaaru, naan separately oru sheet vachittu irukken, yaarukkum taxes tharala naan adhukku.
Speaker 1
51.55s
O okay neenga thaniyaa eduthiruppeengala? Naan thaniyaa eduthirukken.
Speaker 0
52.77s
Naan thaniya vachirukken, silathu mattum athula seat three-la update panniruppom Bharathan-nu pottu.
Speaker 1
57.55s
Sari okay, naalaikku car-la vandhu leaves illa? Sari okay, naan ungaludaiya mattum vittuduren, meedhi Roshan aadhai ungaludaiya eduthukka solliralaam.
Speaker 0
58.49s
Sir naalaikku kaalaiyila vandhu.
Speaker 0
64.25s
Indha kooda venumna serthukkonga bro, enakku therinju maximum ellarkittayume naan mail message foreign number illama Indian-ku ellarume call pannittu iruppen naanu.
Speaker 1
68.95s
Aa
Speaker 1
71.35s
Sari okay bro.
Speaker 0
72.73s
Okay.
Speaker 1
73.39s
Okay neenga poreengala anna?
Speaker 0
76.65s
Aama bro, IDC-kka?
Speaker 1
78.53s
Aamamma.
Speaker 0
79.59s
Neenga varalaiyaa?
Speaker 1
80.57s
Naan varalaiye.
Speaker 0
81.73s
Vaanga bro, polaam adhula irukku.
Speaker 1
83.99s
Ayyayyo naala nallathu poyittu.
Speaker 0
86.49s
Sari okay bro.
Speaker 1
87.59s
Aa sari okay bro bye.