A
Call Intelligence
None with Bharath Kumar — Feb 13, 2026 12:32
Deal Lost
Cold
Call History
20 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
6.0/10
Conversion Probability
0.0%
Personalization
5.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
20
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
None
Readiness to Buy
N/A
Decision Maker
Influencer
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Consultative
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:54 (54s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
19
Rep Words / Customer Words
84 / 62
Rep Longest Monologue
9s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.5s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Customer | -- | Neutral | Query about whether the program is pan-India or Chennai-specific. |
Key Moments
200:15
Geographical Focus Clarification
Rep clarifies that 70% of the focus is on Chennai/Tamil Nadu.
00:31
Internal Stakeholder Mention
Customer mentions Hema Mam is in a meeting, explaining why he is asking Bharath.
Trust Signals
2
Direct questioning
Familiarity with staff (Hema Mam)
Confusion Signals
1
Uncertainty about target market (Chennai vs India)
Topics Discussed
O360 Program
Target Demographics
Geographical Expansion
Internal Coordination
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer has a specific doubt. |
| Middle | 2 | neutral | Listening to the rep's explanation of geographical focus. |
| Closing | 3 | positive | Acknowledges the information provided. |
Call Transcript
Click to expand
Speaker 1
0.33s
Hello.
Speaker 0
2.03s
Hello
Speaker 1
2.91s
Sollunga bro.
Speaker 0
4.45s
Aa, idho oru chinna doubt.
Speaker 0
6.71s
O three sixty panrom illaiya?
Speaker 1
8.45s
Aamaa bro.
Speaker 0
9.35s
Adhu vandhu namma eppadi metro I mean India full-aa pannuvoma illa only Chennai area-kkunnu madhuthan pannuvoma?
Speaker 1
15.53s
Io three sixty vandhu maximum vandhu oru seventy percent Tamilnaattukku dhaan Chennaikku dhaan pannunga bro neengu.
Speaker 0
22.55s
Sannikku thaanaa?
Speaker 1
23.57s
Neenga enna percent Chennaikku pannunga, meedhi oru pathu percent irukkuradhu entire Tamil Nadukku pannunga, idhu Hema Mamukke theriyuma bro eppadi pannanum-nu?
Speaker 0
31.11s
Illa avanga illa inga adhanala dhaan naan kettirundhen keezha meeting-aa irukkaanga avanga.
Speaker 1
33.85s
Ungakittaye kettu pannunga yenna majority Chennai people adhukkappuram Tamil Nadu adhukkappuram dhaan.
Speaker 0
36.31s
Aa jaan.
Speaker 0
39.69s
Adhukkappuram dhaan adhu South India, adhukkappuram dhaan adhu North India-kku pogum.
Speaker 1
40.63s
South India adhukkappuram dhaan adhu North India-kku pogum, idhu eppadi ethanai percentage-la pirikkireengannadhu avangakitta kelunga, aana more than sixty percent Chennai-kku dhaan.
Speaker 0
44.53s
Percentage-la pirikkum.
Speaker 0
49.99s
Sari sari okay okay adhaan idhaan ketkudhu.
Speaker 1
52.21s
Mm, okay.
Speaker 0
53.19s
Aa aa.