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Call Intelligence

None with Bharath Kumar — Jan 23, 2026 12:16

Deal Lost Cold
Customer None
Phone +918838077093
Rep Bharath Kumar
Team Sales
Date 2026-01-23 12:16
Duration 0:11
Source None

Call History

20 attempts
Total Attempts20
First CallJan 22, 2026
Last CallFeb 20, 2026
Total Talk Time13.6 min
Other RepsSanjeet Kumar, Sanjeet Kumar, Sanjeet Kumar
Rep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with None.

!

Low Performance: Bharath Kumar

Bharath Kumar scored 2.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 20
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness None
Readiness to Buy Cold
Lead Type inbound

Conversation Flow

Opening Type inquiry_response
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:11 (11s)
Primary Language Tamil
Secondary Language English
Code Switching Low
Total Speaker Turns 4
Rep Words / Customer Words 18 / 11
Rep Longest Monologue 6s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:01
Meeting check
Rep confirms the prospect is in a meeting, ending any potential for a sales conversation.

Topics Discussed

Meeting status Presence of Amal

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Brief confirmation of presence in a meeting.

Call Transcript

Click to expand
Source File +918838077093 23-1-2026, 12-16-20pm.mp3
Transcript +918838077093_23-1-2026,_12-16-20pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #19113