A
Call Intelligence
Anirdh Hariram with Bharath Kumar — Jan 29, 2026 20:19
Deal Closed
Warm
Call History
14 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
100.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
2Low Performance: Bharath Kumar
Bharath Kumar scored 0.0/10 on call with Anirdh Hariram. Review recommended.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Anirdh Hariram.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Package
Aiwo Dexa Scan
Deal Value
₹5,000
Purchase Date
Feb 02, 2026
Calls Before Closure
14
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Yes
Lead Type
outbound
Conversation Flow
Opening Type
other
Opening Quality
N/A
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
positive_close
Call Structure
Duration
0:24 (25s)
Primary Language
English
Code Switching
None
Total Speaker Turns
1
Rep Words / Customer Words
0 / 0
Rep Longest Monologue
0s
Customer Longest Monologue
10s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
None
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:14
IVR Trigger
The call was made outside of business hours (8:19 PM), triggering the automated 'office closed' message.
Topics Discussed
Office Hours
Voicemail
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated message only. |
Call Transcript
Click to expand
Speaker 0
14.31s
Thank you for calling IO. Our office is currently closed. Our regular contact hours are from 9 AM to 7 PM. Please leave a message with your.