A
Call Intelligence
None with Bharath Kumar — Feb 19, 2026 16:00
Deal Lost
Warm
Call History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
2.0/10
Engagement
4.0/10
Conversion Probability
30.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
12% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:39 (40s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
14
Rep Words / Customer Words
68 / 42
Rep Longest Monologue
8s
Customer Longest Monologue
6s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Too busy with elections
I'm literally busy in elections.
|
time | Customer | Yes | acceptance/scheduling | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 360 program | Rep | -- | Other | Initial reason for the call. |
Key Moments
100:26
Customer mentions election involvement
This provides the primary reason for the delay and sets the follow-up timeline.
Resistance Signals
2
Busy with elections
Call after a month
Topics Discussed
IO 360 Whole Body Checkup
Elections
Follow-up timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges the call. |
| Middle | 2 | neutral | Customer explains they are too busy with elections to talk. |
| Closing | 3 | neutral | Customer agrees to a future follow-up. |
Call Transcript
Click to expand
Speaker 1
0.01s
if you record your name and reason for calling, I'll see if this person is available.
Speaker 0
5.37s
Hello sir, this is Bharat from IO. You recently enquired about IO 360 whole body checkup problem, that's why I give you the call back. Thank you.
Speaker 1
14.89s
Hello?
Speaker 0
17.75s
hello.
Speaker 1
19.07s
Hello, yes?
Speaker 0
20.01s
halo sir dis is bharath from i o.
Speaker 1
22.67s
Ivo okay.
Speaker 0
23.47s
Okay. Recently interest naan oru 360 podalaam.
Speaker 1
26.03s
Yeah, maybe you can give me a call after a month of time because I'm literally busy in elections.
Speaker 0
32.83s
o no problem sir. when should i call give you the problem?
Speaker 1
33.05s
No comment.
Speaker 1
33.73s
When should I call give you the power plan? Maybe after after month after month. Thank you.
Speaker 0
37.41s
Okay sir thank you.
Speaker 1
38.85s
thank you thank you.