A
Customer Ash Narayanan
Phone +918248264809
Rep Bharath Kumar
Team Sales
Date 2026-01-28 08:41
Duration 0:05
Source None

Call History

6 attempts
Total Attempts6
First CallJan 28, 2026
Last CallJan 28, 2026
Total Talk Time1.5 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Bharath Kumar

Bharath Kumar scored 0.0/10 on call with Ash Narayanan. Review recommended.

!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with Ash Narayanan. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with Ash Narayanan.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 6
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Readiness to Buy Warm
Lead Type follow_up

Conversation Flow

Opening Type other
Opening Quality failed
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:05 (5s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Voicemail Trigger
The call failed to connect to the prospect, resulting in no sales conversation.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Automated voicemail response.

Call Transcript

Click to expand
Source File +918248264809 28-1-2026, 8-41-18am.mp3
Transcript +918248264809_28-1-2026,_8-41-18am_transcript.json
Ingested 2026-03-01 11:19
Call ID #19093