A
Call Intelligence
None with Bharath Kumar — Jan 31, 2026 16:08
Deal Lost
Warm
Call History
10 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
10
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Existing Lead
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:10 (10s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
4
Rep Words / Customer Words
4 / 7
Rep Longest Monologue
2s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:06
Customer confirms number and thanks rep.
Confirms successful information transfer.
Trust Signals
1
Polite closing ('thanks bro')
Topics Discussed
Number verification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Functional exchange of a code or number. |
Call Transcript
Click to expand
Speaker 1
1.01s
96766.
Speaker 0
3.07s
Idha sollunga.
Speaker 1
4.01s
967666.
Speaker 0
6.43s
967336. okay. thanks bro.