A
Customer None
Phone +918122386821
Rep Bharath Kumar
Team Sales
Date 2026-01-28 10:22
Duration 0:09
Source None

Call History

10 attempts
Total Attempts10
First CallJan 24, 2026
Last CallFeb 02, 2026
Total Talk Time2.0 min
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
60.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 10
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference English
Brand Awareness High
Brand Sentiment Neutral
Budget Sensitivity Neutral
Readiness to Buy Warm
Decision Maker Unknown
Lead Type inbound

Conversation Flow

Opening Type direct_pitch
Opening Quality Neutral
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending natural_end

Call Structure

Duration 0:09 (9s)
Primary Language English
Code Switching None
Total Speaker Turns 5
Rep Words / Customer Words 11 / 10
Rep Longest Monologue 4s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:05
Number Confirmation
Rep confirms 'double eight two nine' which concludes the data exchange.

Trust Signals

1
Willingness to provide verification code

Topics Discussed

Verification Code Number Confirmation

Sentiment Arc Detail

Phase Order Sentiment Note
Whole Call 1 neutral Customer is simply providing a numeric code.

Call Transcript

Click to expand
Source File +918122386821 28-1-2026, 10-22-45am.mp3
Transcript +918122386821_28-1-2026,_10-22-45am_transcript.json
Ingested 2026-03-01 11:19
Call ID #19081