A
Call Intelligence
Kairon with Bharath Kumar — Feb 20, 2026 13:25
Deal Lost
Cold
Call History
7 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
7.0/10
Conversion Probability
0.0%
Personalization
5.0/10
Technical Quality
8.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Kairon. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Kairon.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral/Professional
Budget Sensitivity
Low
Readiness to Buy
Cold
Decision Maker
Yes
Lead Type
new_inquiry
Conversation Flow
Opening Type
inquiry_response
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Informational/Support
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
1:40 (101s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
39
Rep Words / Customer Words
184 / 92
Rep Longest Monologue
12s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Process Objection
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Request for direct phone number
Transparent sir-oda PA number-laam kidaikkaadhu yaar?
|
process objection | Customer | Yes | policy enforcement | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| meeting/appointment with siva sivasankaran | Customer | -- | Other | Customer wants to know the procedure to meet the founder. |
Key Moments
300:23
Protocol Introduction
Rep establishes that email is the mandatory first step.
00:52
Timing Strategy
Rep provides 'insider' advice on when the founder is most likely to check emails (5:30-7:00 AM or 9:00-10:00 PM).
01:23
Subject Line Advice
Rep emphasizes that the subject line determines if the email will even be opened.
Trust Signals
1
Customer follows rep's specific instructions on email timing.
Resistance Signals
1
Customer asks for a PA number (direct contact) instead of just email.
Confusion Signals
1
Slight confusion over the exact email spelling (SIVA at IO dot com).
Topics Discussed
Founder meeting procedure
Email contact protocol
Optimal timing for communication
Business identification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Directly states purpose of call. |
| Middle | 2 | neutral | Taking down email and timing instructions. |
| Closing | 3 | positive | Thanks the rep for the information. |
Call Transcript
Click to expand
Speaker 1
0.91s
Hello.
Speaker 0
2.43s
Sollunga.
Speaker 1
3.09s
Hello sir, this is Bharath from I Go.
Speaker 0
5.83s
Sari okay sir.
Speaker 1
7.01s
Aa sollunga sollunga
Speaker 0
7.31s
Sari.
Speaker 0
8.39s
Aa this is Kairon from Trichy.
Speaker 1
10.47s
Okay sir.
Speaker 0
10.95s
Sir ennoda company name A C business, naan steel business panren.
Speaker 1
16.07s
Okay sir.
Speaker 0
17.37s
Siva Sivasankaran saar irukkaar illainga saar?
Speaker 1
19.55s
Aamaa sir.
Speaker 0
19.85s
So avarai meet pannanumna avarukku appointment aaganumna enna sir procedure?
Speaker 1
23.59s
First step vandhu aayuvu sivagatio.com-ku mail poduradhukku.
Speaker 0
27.65s
Saringa sir.
Speaker 1
28.59s
Adhudhaan first step wait pottu innum oru week varaiyum wait pannunga, response illainnaaladhaan next step-ukku namma poga mudiyum sir.
Speaker 1
36.61s
Neenga first mail moolama try pannunga siva@io.com.
Speaker 0
36.99s
Mail moolama.
Speaker 0
39.51s
Siva.io.com.
Speaker 1
41.59s
S I V A at I O dot com.
Speaker 0
44.13s
SID aattu aayidu varum, okay sir.
Speaker 1
46.39s
Okengala?
Speaker 0
47.21s
Thank you sir.
Speaker 1
47.57s
One week innaikku mail podunga naan solra timela mail podunga okayngala.
Speaker 0
52.29s
Saringa saar.
Speaker 1
52.83s
Poduradha irundha kaalaiyila aindhu muppadhu irandu ezhupathi o clock kulla potturunga.
Speaker 0
57.35s
Saringa sir.
Speaker 1
57.97s
Appadi illaina nine to ten o'clock-kulla potturukken night.
Speaker 0
62.23s
Night evening
Speaker 1
63.35s
Night night onbadhu rendu onbadhu pathu yenna andha timela avar free-ya irupparu.
Speaker 0
63.45s
Night night night.
Speaker 0
64.93s
Aa
Speaker 1
67.25s
Notification vandha paakurathukku chances adhigam.
Speaker 0
70.11s
Transparent sir-oda PA number-laam kidaikkaadhu yaar?
Speaker 1
70.81s
Adhanaala
Speaker 1
73.57s
A numberlaam first idhu mooliyamaa dhaan sir idhu maadhiri reach pannunga adhu success unsuccessfulaa pochunna adhu enna adutha step paarkkalaam sir
Speaker 0
82.01s
Seri okay sir.
Speaker 1
83.29s
Okengala, ungalukku enna venumo adhu urgent-aa subject-a neenga correct-aa potteengannave subject correct-aa irundhadhaan ulla open panniye paarppaaru avaru.
Speaker 0
85.71s
Correcta pottunga.
Speaker 0
88.75s
Saringa sir.
Speaker 1
90.57s
Andha subject correct-aa pottu ungalukku enna venumo adhula kelunga.
Speaker 0
93.63s
Okayna avar reply pannuvaaru.
Speaker 1
94.25s
Okayna avar reply pannuvaaru avare reply pannuvaaru.
Speaker 0
96.09s
Sari.
Speaker 0
97.29s
Saringa sir ok.
Speaker 1
98.57s
Mm okay.
Speaker 0
99.87s
Thank you sir.