A
Call Intelligence
DDhaval Gada with Bharath Kumar — Feb 19, 2026 21:07
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
6.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with DDhaval Gada. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with DDhaval Gada.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
inbound
Campaign Source
Meta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Reference previous inquiry
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:23 (23s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
48 / 0
Rep Longest Monologue
13s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| healthcation program | Rep | -- | Other | Referencing the customer's recent inquiry. |
Key Moments
100:10
Agent begins voicemail
Identifies the purpose of the call as a follow-up to the Healthcation inquiry.
Topics Discussed
AIWO Healthcation
Retreat Program
Call back request
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Customer did not answer; voicemail only. |
Call Transcript
Click to expand
Speaker 1
0.01s
Your call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
10.83s
Hello sir, this is Bharat from IO. You recently uncovered about IO health case and retreat program. That's why we give you the call back sir. When you are planning to take this, please give me the call back to this number sir. Thank you.