A
Call Intelligence
Saravanan with Bharath Kumar — Feb 19, 2026 14:17
Deal Lost
Cold
Call History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
6.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Saravanan. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Tamil
Brand Awareness
Aware of job posting
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Approach
Not applicable
Closing Attempt
No
Closing Technique
direct_close
Call Ending
natural_end
Call Structure
Duration
1:30 (91s)
Primary Language
English
Secondary Language
Tamil-influenced English
Code Switching
Low
Total Speaker Turns
30
Rep Words / Customer Words
112 / 108
Rep Longest Monologue
11s
Customer Longest Monologue
9s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Process
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Cannot speak to HR immediately
can i not possible to speak before right now?
|
process | Customer | Yes | standard operating procedure | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| graphic designer job role | Customer | -- | Interested | Prospect saw an ad on LinkedIn for a graphic designer position. |
Key Moments
300:16
Identity Clarification
Prospect identifies as Saravanan, a graphic designer responding to a LinkedIn ad.
00:30
Email Redirection
Agent provides the HR email address, moving the lead out of the sales funnel.
01:06
Internal Referral
Agent commits to sharing the contact details with the 'concerned team'.
Discovery Questions
1
Q1
graphic designer only right sir?
Trust Signals
1
Willingness to send documents to official email
Enthusiasm Signals
2
Repeated 'thank you'
Asking to speak 'right now'
Confusion Signals
1
Phonetic spelling of email address required clarification
Topics Discussed
Job Application
Graphic Design
LinkedIn Ad
HR Contact Details
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Clarifying the purpose of the call. |
| Middle | 2 | positive | Asking if it's possible to speak to someone immediately about the role. |
| Closing | 3 | neutral | Thanking the agent for the instructions. |
Call Transcript
Click to expand
Speaker 1
0.09s
Hello.
Speaker 0
0.69s
Hello?
Speaker 1
2.01s
If
Speaker 0
2.87s
Hello sir this is Bharat from IO.
Speaker 1
6.37s
I am can I talk with the HR department for the job?
Speaker 0
14.49s
yuvar me no yuvar nem sar.
Speaker 1
16.43s
ai nem saravanan. as e grafik disainar, ai saav yuvar aad faar linklin.
Speaker 0
19.11s
Okay.
Speaker 0
21.55s
oke.
Speaker 1
22.37s
That's why I'm making a call for
Speaker 0
26.73s
Okay sir. No problem. Could you able to mail your
Speaker 0
30.01s
resume and documents to hr@io.com sir.
Speaker 1
34.35s
echchaa an ai o daat aa daam.
Speaker 0
35.77s
dot com. ya yes.
Speaker 1
37.23s
Sure, sure. I will, I will come. If you're not
Speaker 0
38.79s
if you not get any response within twenty four hours means you can call back to this number sir.
Speaker 1
44.11s
oho. okay. thank you. thank you. can i not possible to speak before right now?
Speaker 1
49.49s
what you expect. I saw that you were a recommend, but I have experienced them.
Speaker 0
54.07s
Okay.
Speaker 1
54.87s
but if you are okay for this budget some some something other things. so I need to discuss with the HR department. can you specify?
Speaker 0
66.61s
oke sir. ai vil sher yuvar nambar vit ta kansarn tim. de vil get bak ti yu sar. oke?
Speaker 1
69.83s
We'll get back to you.
Speaker 1
71.69s
okay.
Speaker 0
72.63s
Okay okay.
Speaker 1
74.57s
Yeah. Will you please share the number?
Speaker 0
77.19s
no, i will share your number to the team. they will contact you. oh, okay okay.
Speaker 1
79.63s
Okay okay okay thank you thank you thank you.
Speaker 0
82.05s
graphic designer only right sir?
Speaker 1
83.99s
ya graphic designer.
Speaker 0
85.61s
okay. okay sir sure. i will share your details.
Speaker 1
89.35s
ya. thank you thank you.