A
Call Intelligence
None with Bharath Kumar — Jan 23, 2026 18:02
Deal Lost
Unknown
Call History
5 attemptsRep Performance
6.0/10
Pitch Effectiveness
0.0/10
Engagement
7.0/10
Conversion Probability
0.0%
Personalization
8.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
N/A
Readiness to Buy
N/A
Decision Maker
N/A
Lead Type
other
Conversation Flow
Opening Type
other
Opening Quality
High (Familiar)
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
1:00 (61s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
22
Rep Words / Customer Words
84 / 102
Rep Longest Monologue
7s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Operational
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Missing sales data
Aama, yenna niraiya miss aayirukku, en per illamalaye irukku.
|
operational | Rep | Yes | postponement/scheduling | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| sales performance sheet | Rep | 300000.00 | Other | Speaker 0 is asking for a filtered sheet of their sales for the month. |
Key Moments
300:08
Mention of Three Lakh
Establishes the scale of sales being discussed.
00:17
Claim of missing data
The core reason for the call; Speaker 0 is worried their name is missing from sales records.
00:29
Mention of Binitha and Client
Speaker 1 explains why they cannot talk now (busy with a client/colleague).
Trust Signals
2
Familiar language
Willingness to share own data sheet for reconciliation
Confusion Signals
1
Discrepancy in sales records
Topics Discussed
Sales tracking
Data filtering
Missing commissions/records
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Direct inquiry about sales sheets. |
| Middle | 2 | neutral | Worried that sales are missing from the record ('en per illamalaye irukku'). |
| Closing | 3 | positive | Agrees to the 11 AM follow-up. |
Call Transcript
Click to expand
Speaker 0
1.43s
Hello.
Speaker 1
2.79s
Sollu bro.
Speaker 0
4.21s
Bro naan indha month-la naan ennenna pannirukkennu andha sheet venumbu enakku.
Speaker 1
8.25s
Three lakh.
Speaker 0
9.19s
Indha month naan onnaam thethila irundhu panniruppomla sale.
Speaker 1
12.47s
Aa.
Speaker 0
12.99s
Adhoda sheet mattum filter pottu irundhenna padheengala.
Speaker 1
16.65s
Ippo.
Speaker 0
17.97s
Aama, yenna niraiya miss aayirukku, en per illamalaye irukku.
Speaker 1
21.45s
Sena naalukku thara naalukku thara.
Speaker 0
22.87s
Confirmaa andha pathaayiram roopaikku oru screenshot adha include panneengala?
Speaker 1
24.75s
Adhu include panneengala?
Speaker 1
26.65s
Kaalaila phone panriya?
Speaker 0
28.33s
Kariyakan manikku.
Speaker 1
29.83s
Kaalaiyila phone pannu, oru eleven naal phone pannu, yenna naan Binitha vandhurukken, client edhu naalaiku raavadhu. Sari okay okay.
Speaker 0
34.37s
Sari okay okay naan kaalaila eleven o'clock call pannunga.
Speaker 1
37.41s
Aa eleven o clock call pannanum, andha time-la free-ya iruppen, oruvelai naane free-ya irundha naane pottu unakku kuduthuduren, okay.
Speaker 0
43.77s
Okay enna niraiya miss aayirukku adhu eppadi unakku anuppudhu enkitta oru sheet irukku adhu anuppudha unakku idhudhaan naan pannadhu.
Speaker 1
48.21s
Enakku detail ellaame venum bro, naan unakku naalaikku eleven o'clock-la call pannen, naan unakku data kuduthuren okay.
Speaker 0
54.27s
Okay, ippa niraiya miss pannirukkirennu ninaikkiren naan. Sari, nee pesu, naalaikku kaalaila panren naan.
Speaker 1
55.63s
Pannirukkiromnu ninaikkiren.
Speaker 1
58.79s
Mm sari okay thank you.
Speaker 0
60.35s
Aa