A
Call Intelligence
None with Bharath Kumar — Feb 14, 2026 13:49
Deal Lost
Cold
Call History
8 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
0.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
8
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil/Malayalam
Brand Awareness
Existing Contact
Brand Sentiment
Neutral
Readiness to Buy
Cold
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:10 (10s)
Primary Language
Tamil
Secondary Language
Malayalam
Code Switching
High
Total Speaker Turns
7
Rep Words / Customer Words
18 / 8
Rep Longest Monologue
3s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:03
Location of photos identified
The rep clarifies that photos are on Ilango sir's phone, resolving the query.
Trust Signals
1
Use of 'bro' indicates a familiar or casual professional relationship.
Topics Discussed
Photos
Ilango sir
Phone records
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | Brief exchange about administrative/operational details. |
Call Transcript
Click to expand
Speaker 0
0.63s
Hello
Speaker 1
0.75s
Hello
Speaker 0
2.17s
Aa undu bro.
Speaker 1
3.05s
Bro, andha photos ellam Ilango sir phone-la eduthathu, avar phone-la irukku paaru.
Speaker 0
6.85s
Avarukkitt nammal
Speaker 1
8.59s
Aa okay.
Speaker 0
9.89s
Okay.