Call Intelligence — None

Customer None

Phone +916369969200

Rep Bharath Kumar

Team Sales

Date 2026-02-13 14:42

Duration 0:14

Source None

Call History

8 attempts

Total Attempts8

First CallFeb 13, 2026

Last CallFeb 18, 2026

Total Talk Time3.6 min

Rep Performance

0.0/10

Pitch Effectiveness

0.0/10

Engagement

2.0/10

Conversion Probability

0.0%

Personalization

0.0/10

Technical Quality

0.0/10

Active Alerts

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

Low Performance: Bharath Kumar

Bharath Kumar scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost

Calls Before Closure 8

Upsell Attempted No

Cross-sell Attempted No

Customer Profile

Gender male

Language Preference Tamil

Brand Awareness none

Brand Sentiment neutral

Readiness to Buy Cold

Lead Type inbound

Conversation Flow

Opening Type other

Opening Quality low

Rapport Building Present

Needs Discovery Missing

Discovery Depth None

Discovery Questions 0

Pitch Approach none

Closing Attempt No

Closing Technique None

Call Ending natural_end

Call Structure

Duration 0:14 (15s)

Primary Language Tamil

Secondary Language English

Code Switching Low

Total Speaker Turns 7

Rep Words / Customer Words 16 / 11

Rep Longest Monologue 2s

Customer Longest Monologue 3s

Silence Gaps (>2s) 0 (max 1.0s)

Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral

Rep Confidence High

Needs-Based Selling No

Value Stacking No

Urgency Creation None

Script Adherence Low

Filler Words Low

Follow-Up Commitment Yes

Total Objections 0

Handled Successfully 0

Handling Rate

Key Moments

00:08

Customer requests a printout.

Defines the purpose of the call as non-commercial.

00:09

Agent asks customer to wait until he finishes eating.

Sets a timeline for the request fulfillment.

Trust Signals

Casual address ('bro')

Topics Discussed

Printing Lunch/Eating

Sentiment Arc Detail

Phase	Order	Sentiment	Note
entire_call	1	neutral	The customer is simply asking for a printout.

Call Transcript

Speaker 1 0.49s

Hello sollunga.

Speaker 0 3.31s

Aa appadiyaa rendu eppadiyaa

Speaker 1 4.17s

Speaker 1 6.67s

Pintu.

Speaker 0 8.07s

Print eduthukka bro.

Speaker 1 9.87s

Irundhu bro naan saappittuttu irunga, saappittu udane eduthuttu kuduthuren.

Speaker 0 12.25s

Mm mm sari okay bro.

Source File +916369969200 13-2-2026, 2-42-16pm.mp3

Transcript +916369969200_13-2-2026,_2-42-16pm_transcript.json

Ingested 2026-03-01 11:19

Call ID #19006