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Call Intelligence

None with Bharath Kumar — Feb 01, 2026 16:22

Deal Lost Cold
Customer None
Phone +916302383649
Rep Bharath Kumar
Team Sales
Date 2026-02-01 16:22
Duration 1:39
Source None

Call History

5 attempts
Total Attempts5
First CallJan 30, 2026
Last CallFeb 01, 2026
Total Talk Time5.0 min
Rep Performance
4.0/10
Pitch Effectiveness
3.0/10
Engagement
4.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
2.0/10

Active Alerts

3
!

No Close Attempt: Bharath Kumar

Bharath Kumar did not attempt to close on call with None. Coaching opportunity.

!

Poor Objection Handling: Bharath Kumar

Bharath Kumar handled only 0% of 2 objections on call with None.

!

No Rapport or Discovery: Bharath Kumar

Bharath Kumar skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 5
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Telugu
Brand Awareness None
Brand Sentiment Neutral
Budget Sensitivity High
Readiness to Buy Cold
Decision Maker Gatekeeper
Lead Type b2b

Conversation Flow

Opening Type reference_previous
Opening Quality Fair
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 50% into call
Pitch Approach Value-based
Closing Attempt No
Closing Technique None
Call Ending natural_end

Call Structure

Duration 1:39 (100s)
Primary Language Telugu
Secondary Language English
Code Switching Moderate
Total Speaker Turns 36
Rep Words / Customer Words 142 / 84
Rep Longest Monologue 11s
Customer Longest Monologue 9s
Silence Gaps (>2s) 2 (max 3.0s)
Interruptions 4

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Low
Filler Words Low
Follow-Up Commitment Yes
Total Objections 2
Handled Successfully 0
Handling Rate
0%
Dominant Category No Interest

Objections

2
Objection Category Raised By Handled Technique Quality
Lack of interest from the team
Aa idi ledu, interest ledu ani cheppinaaru sir
 no interest Customer Yes value extension Average
Busy schedule/Other events
February last rendu weeks full-ga event aidu events vera vera chotla plan chesinaaru
 time Customer No Poor

Products Discussed

2
Product Mentioned By Price Customer Reaction Context
brand promotion/sponsorship Customer -- Negative VIT event sponsorship
wellness center services Rep -- Other Explaining what the brand does

Key Moments

3
00:20
Rejection Delivery
Customer explicitly states the team is not interested, setting the tone for the rest of the call.
00:50
Value Pivot
Rep tries to save the deal by explaining the sponsorship is long-term (1 year).
01:22
Brand Clarification
Rep finally defines the business as a 'wellness center' and provides the URL.

Resistance Signals

2
Explicit statement of lack of interest
Mentioning other events taking priority

Confusion Signals

1
Customer asks for brand details at the end, indicating they don't know what the company does.

Topics Discussed

VIT Event Sponsorship Brand Promotion Duration Wellness Center Instagram Page Website (IO.com)

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Professional introduction.
Middle 2 negative Delivering the news that the team is not interested in the sponsorship.
Closing 3 neutral Polite exchange of website info.

Call Transcript

Click to expand
Source File +916302383649 1-2-2026, 4-22-6pm.mp3
Transcript +916302383649_1-2-2026,_4-22-6pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #19003