A
Call Intelligence
None with Bharath Kumar — Jan 30, 2026 20:30
Deal Lost
Warm
Call History
5 attemptsRep Performance
8.0/10
Pitch Effectiveness
7.5/10
Engagement
8.5/10
Conversion Probability
20.0%
Personalization
7.0/10
Technical Quality
6.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Telugu
Brand Awareness
High
Brand Sentiment
Positive/Collaborative
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Influencer
Lead Type
b2b
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Benefit-driven
Closing Attempt
Yes
Closing Technique
other
Call Ending
natural_end
Call Structure
Duration
2:35 (156s)
Primary Language
Telugu
Secondary Language
English
Code Switching
High
Total Speaker Turns
64
Rep Words / Customer Words
248 / 312
Rep Longest Monologue
12s
Customer Longest Monologue
15s
Silence Gaps (>2s)
1 (max 2.2s)
Interruptions
8
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Authority
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Internal Approval Required
memu vachchi speaker change chesina vaallu kaani oka separate team unnaaru event organize chesedaaniki IOL anche.
|
authority | Rep | Yes | process explanation | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| brand promotion/sponsorship | Customer | -- | Interested | Promotion at VIT Vellore Rivera event including posters, stage time, and social media. |
Key Moments
300:11
Identity Reveal
Caller identifies as a VIT Vellore student pitching a collaboration.
01:10
Value Proposition
Caller mentions Tollywood actors and 3000-person live audience visibility.
01:43
Internal Team Mention
Rep clarifies that 'IOL' has a separate team for event organization.
Trust Signals
3
Sharing specific event names (Rivera)
Providing specific student/faculty counts
Willingness to share social media handles
Enthusiasm Signals
2
Mentioning Tollywood actors/celebrities
Describing stage visibility and screen displays
Confusion Signals
1
Initial language check (Tamil vs Telugu)
Topics Discussed
VIT Rivera Event
Brand Promotion
Instagram Marketing
Tollywood Celebrities
Student Demographics
WhatsApp Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Standard greeting and identification. |
| Pitch | 2 | positive | Customer is excited about the scale of the VIT event (10k students, 50k total). |
| Closing | 3 | neutral | Both parties agree on the WhatsApp follow-up. |
Call Transcript
Click to expand
Speaker 0
0.85s
Hello.
Speaker 1
2.15s
Hello
Speaker 0
3.23s
Hello sir, this is Bharath from IO.
Speaker 1
5.61s
Aa yes yes.
Speaker 0
6.43s
You recently trying to contact us right sir?
Speaker 1
8.55s
Aa aa yes sir yes sir.
Speaker 0
9.81s
Ya how many years?
Speaker 1
10.15s
How
Speaker 1
11.57s
Sr. I am calling from VIT Vellore Sr. VIT University.
Speaker 0
14.25s
Tamilungala?
Speaker 1
16.19s
No sir Telugu.
Speaker 0
17.13s
Telugu aa cheppandi sir.
Speaker 1
18.25s
Aa aa sir, aa VIT Vellore-lo nenu student-ni sir.
Speaker 0
22.37s
Okay sir.
Speaker 1
22.73s
So meeku meeku emaina aa brand promotion collaboration VIT tho interest undaa sir?
Speaker 0
28.97s
Aa
Speaker 1
29.33s
Like
Speaker 0
30.35s
Cheseppudu ela ela promotion meeru chestaaru sir?
Speaker 1
30.51s
Anthe
Speaker 1
34.65s
S sir, S sir, VIT lo padhi vela students unnaaru sir.
Speaker 0
37.63s
Fifty thousand and
Speaker 1
37.93s
And aa nearly padhi vela faculty members and andaru untaru sir.
Speaker 0
42.81s
Avunu sir, telusu manavoore Vellore pakkana dhaana sir?
Speaker 1
45.55s
Aa aa
Speaker 0
47.19s
Okay cheppandi.
Speaker 1
47.81s
And manaki indulo club undi sir, manaki upcoming Rivera event vastundi kada sir, okay okay.
Speaker 0
53.59s
Okay okay.
Speaker 1
54.79s
In aa fest lo mana club tarafuna meeku motham promotion chestam sir, like mana club lo motham ayidu vela members untaru sir.
Speaker 1
63.95s
And aa naina thousand members ki manam moodu thousand members tho at a time Anna Audio lo event chestam sir.
Speaker 0
69.71s
Okay sir.
Speaker 1
70.85s
Aa event-lo Tollywood nunchi manchi manchi actors celebrities vastaaru sir.
Speaker 1
76.29s
And event-lo moodu vela members-ki okesaari mee brand visibility telusta saar andariki, and mee posters display cheyadam aa event-lo.
Speaker 0
81.17s
And
Speaker 1
84.87s
And tharvatha meeru vachchi promote chesukocchaaru, like aa moodu vela members mundu meeru stage meeda mee brand gurinchi venakala.
Speaker 0
85.19s
Aa
Speaker 1
92.45s
Screen meeda mee brand display chesthu meeru promote chesthavacchu sir.
Speaker 0
95.49s
Mm mm.
Speaker 1
96.63s
And maakante Instagram page undi, aa Instagram pagelo prathi daantlo posterlo mee logo petti share chestu untaam sir.
Speaker 0
103.95s
Okay sir, memu vachchi speaker change chesina vaallu kaani oka separate team unnaaru event organize chesedaaniki IOL anche.
Speaker 1
104.53s
Aa
Speaker 1
108.39s
Aa okay okay okay.
Speaker 0
110.51s
Meeru em chestaarante mee Instagram page entho chepthiru kadaa, ee number ki meeru share cheyandi.
Speaker 1
110.71s
Sar
Speaker 1
115.83s
Okay sir.
Speaker 0
116.45s
Ane aa team ki nenu chat chestanu, vaallu interested-ga unte meeku call back chestaru sir okay-na.
Speaker 1
121.29s
Okay sir okay sir.
Speaker 0
122.17s
Mee daggara ememi details undo ee number ki send cheyandi meeru.
Speaker 1
125.57s
Okay sir.
Speaker 0
126.21s
Maa teamu Revatik meeku vaallaki interest-gaa unte vaallaki mee team-ki number icchesthaanu, vaallaki contact chesthaaru sir meeku.
Speaker 1
129.81s
Ippudu
Speaker 1
132.99s
Okay sir, okay sir, naaku repu update naaku ippudu share chestaaru kaani naaku repu reputiki update istaaru kadaa sir?
Speaker 0
133.81s
Okay.
Speaker 0
137.83s
Aa definitely sir. Okay okay.
Speaker 1
139.39s
Okay sir.
Speaker 1
140.61s
Yes sir. Is it name sir? Please tell your name.
Speaker 1
145.41s
Hello.
Speaker 0
145.93s
Hello.
Speaker 1
147.35s
Name sir name.
Speaker 0
149.05s
Athamavu sir.
Speaker 1
150.75s
Mee name sir mee name.
Speaker 0
151.71s
Bharat Bharat.
Speaker 1
152.95s
Aa thank you sir, save cheyandi. Okay okay thank you.
Speaker 0
153.99s
Okay okay okay thank you.