A
Call Intelligence
None with Ankit Patro — Feb 14, 2026 15:48
Deal Lost
Warm
Call History
5 attemptsRep Performance
9.0/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
7.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hinglish
Brand Awareness
Low
Brand Sentiment
Neutral/Curious
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Decision Maker
Lead Type
b2b
Campaign Source
instagram_ad
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
3
Pitch Start
10% into call
Pitch Approach
Value-based partnership
Closing Attempt
Yes
Closing Technique
appointment_setting
Call Ending
natural_end
Call Structure
Duration
3:08 (188s)
Primary Language
Hindi
Secondary Language
English
Code Switching
High
Total Speaker Turns
56
Rep Words / Customer Words
384 / 112
Rep Longest Monologue
21s
Customer Longest Monologue
5s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Moderate
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Scheduling
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Unavailability for tomorrow's event
Tomorrow is not possible to attend.
|
scheduling | Customer | Yes | alternative choice / flexibility | Excellent |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| dexa scan | Rep | -- | Interested | Partnering with gyms as a diagnostic partner for internal health monitoring. |
| epigenetic test | Rep | -- | Neutral | Part of the diagnostic suite. |
Key Moments
400:19
Partnership Model Introduction
Clarifies that AIWO is a diagnostic partner, not a gym competitor.
01:08
Personal Health Story
Agent builds high rapport and illustrates the 'internal health' value proposition effectively.
01:35
Founder Name Drop
Establishes significant brand authority and financial stability.
02:40
Meeting Pivot
Successfully handles the scheduling objection by offering a full week of availability.
Discovery Questions
3
Q1
Aap kahan se bol rahe hain?
Q2
Are you working in Delhi also?
Q3
From where you got my number?
Trust Signals
3
Lead shared his location (Delhi)
Lead confirmed he runs a gym
Lead agreed to stay in touch for a meeting
Enthusiasm Signals
1
Lead asked 'Diagnosis aata hai?' showing interest in the technical side
Resistance Signals
1
Lead declined the immediate meeting tomorrow due to unavailability
Confusion Signals
1
Initial confusion about whether AIWO is a gym service or diagnostic center
Topics Discussed
Gym Partnerships
Diagnostic Services
DEXA Scans
Internal Health vs External Fitness
Revenue Growth
Delhi Expansion
Global AI Summit
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming why the call was made. |
| Discovery | 2 | neutral | Asking about lab facilities and location. |
| Pitch | 3 | neutral | Listening to the revenue growth and internal health narrative. |
| Closing | 4 | positive | Agreeing to a potential meeting next week. |
Call Transcript
Click to expand
Speaker 0
0.43s
Hello.
Speaker 1
1.25s
Hello.
Speaker 0
1.85s
Haan ji pata ji
Speaker 1
3.37s
A yes sir, call kiya tha aapka, koi Instagram pe ek ad dikha tha.
Speaker 0
8.49s
Okay.
Speaker 1
9.45s
I think kuchh gym service se related aap padhte hain.
Speaker 0
14.13s
Haan ji, iske regarding.
Speaker 1
15.53s
Koi gym gym ko operations mein help karte hain add hona, change haan ji haan ji haan.
Speaker 0
18.65s
Haan ji haan ji haan.
Speaker 0
19.95s
A we are into preventive health care and partnerships, so hum haan toh abhi kya kya hai we are in partnership matlab gym ke saath partnership kar rahe hain as a diagnostic partner.
Speaker 1
32.69s
Diagnosis aata hai. Haan ji haan ji.
Speaker 0
33.79s
Haan ji haan ji, we have DEXA scans and all blood test hum kar rahe hain and age test wagairah wo sab kar rahe hain.
Speaker 1
42.17s
Okay, so aapka koi diagnose lab rehta hai, lab hai?
Speaker 0
45.25s
Ya ya we have a proper in-house wellness center in Chennai, aap kahan se bol rahe hain?
Speaker 1
50.03s
Main Delhi ki baat karta hun.
Speaker 0
51.51s
Then I say okay okay okay.
Speaker 0
55.53s
Haan toh
Speaker 1
56.25s
To basically I am running a gym.
Speaker 0
59.83s
No basically we are running a wellness center and we are partnering with gyms as their diagnostic partner. What I believe is that.
Speaker 1
66.17s
What.
Speaker 0
68.17s
Abhi kya hai log aapka unka jo external health hai udhar dhyan de rahe hain, but no one is taking care of their internal health. Aur agar mera agar main example khud ka loonga na, I look very fit, okay? I have good amount of muscles in my body, but main maine last time jab blood test kiya tha, my testosterone level was too less.
Speaker 1
87.27s
Okay.
Speaker 0
87.81s
come back, so that is why I came with the idea that why not I will take you other gyms. so we are a well known company IO and the person behind this company is Shiva Sankaran if you know the founder of Aircel. Aircel karke ek gym tha pata hai?
Speaker 1
100.83s
Khelte hain right.
Speaker 0
101.75s
Haan, he is a billionaire by the way, so this company is one of his company and Ivo Fit is our one more category, co-brand of Ivo.
Speaker 1
106.61s
And I
Speaker 0
110.17s
There were partnering with gyms.
Speaker 0
112.37s
And we are helping them to grow their revenue also.
Speaker 1
118.13s
So are you working in Delhi also?
Speaker 0
119.11s
Are you okay?
Speaker 0
121.85s
Aa no I will be there, kal kal hamara ek event hai Global AI Summit, I will be there only, kal flight hai. If you are free then please come us meet, we will do something we crazy. Delhi mein bhi agar hoga toh bada sa kuch plan karenge event.
Speaker 1
136.87s
Okay.
Speaker 0
137.51s
Haan ji.
Speaker 1
139.69s
So tomorrow is from where you got my number?
Speaker 0
140.89s
From where you got my number?
Speaker 1
143.33s
on
Speaker 0
145.33s
From Instagram ad aur with some references.
Speaker 1
145.55s
Instagram
Speaker 1
146.73s
Sanjay.
Speaker 1
147.91s
Correct Instagram aahe.
Speaker 0
149.53s
Okay okay perfect perfect okay.
Speaker 0
153.61s
Koi nahi, aap bataiye, kal kuch bata rahe the aap?
Speaker 1
157.63s
Ya, tomorrow is not possible to attend.
Speaker 0
160.49s
Nahi main hoon next week main poora Delhi mein hi hoon from aakhir to pachas.
Speaker 0
164.71s
So anytime if you are free then I will say my location, please do come us and we will do something crazy in Delhi also.
Speaker 0
171.27s
Because in Chennai and in Bengaluru we are doing very crazy things, we are tie up we have tied up with many pickle balls like elite sports clubs and all.
Speaker 1
180.85s
Right.
Speaker 0
181.49s
Toh Delhi mein bhi aise kuch plan karenge.
Speaker 1
183.55s
Shok chhe. Haan ji haan.
Speaker 0
184.29s
Haan ji, haan ji, okay.
Speaker 0
186.15s
Okay thank you.
Speaker 1
186.47s
Thank you.